Long Term Pass (LTP), Short Term Pass (STP), Fine and Season Parking can be obtained over the counter and the collection hours are as follow:

Companies with or without a Jurong Port credit account can apply for STP. Government-issued Photo ID and necessary supporting documents must be submitted during pass application process:

Government Photo ID:

• Singaporean/PR: NRIC; or
• Foreigners: Work Permit/ S-Pass/ Employment Pass and Passport

Pass application for foreign nationals without a Singapore work pass will be approved on a case-to-case basis.

Supporting documents:

• Delivery order/invoice, collection note, custom permit and Electronic Shipping Note (ESN); or
• Sponsor letter from Jurong Port credit account holder with the following information:
  a. Name and ID of the person sponsoring
  b. Purpose of entry (e.g. to perform hot work, to delivery cargo, etc.)
  c. Location accessing (e.g. warehouse 1, yard 10, etc.)
  d. Sponsor company letterhead
  e. Sponsor company representative name, stamp and signature (strictly no photocopy of company stamp and signature)
• Relevant licence or training certifications for application of occupation code

Any physical amendments to the Sponsor Letter will not be allowed and the application will be rejected.

LTP is applicable for:

• Credit Account holders
• Non-credit Account holders but sponsored by a Credit Account holder of Jurong Port

Application Process:

(1) Apply in JP-Online

(2) When the form has been submitted successfully, the DSA will receive an email notification requesting endorsement of the pass application

(3) DSA should then do follow the process below:

• Login to JP-Online
• Select Pass
• Select Endorse Application
• Select Pass Type (Long Term)
• Select View
• Select Approve the application

(4) Upon receiving the endorsed application, the Pass Office will verify the supporting documents before approving the application

Once approved, an email notification will be sent to the DSA.

All port users are required to have a valid port pass to enter the port.

Long Term Pass is valid for a period ranging from 1 to 3 years, suitable for individuals requiring frequent or continuous access to the port over a longer period.

Short Term Pass is valid for a duration of 1 to 7 days, typically issued for ad hoc visits, meetings and short-term work assignments.

The cost is S$3.00 per successful application, payable by CashCard, NETS (including NETS QR via Paylah) at the Pass Office.