Long Term Pass (LTP), Short Term Pass (STP) and Season Parking Vehicle Entry Pass can be obtained over the counter and the collection hours are as follow:

Companies either with or without credit accounts can apply for STP. STP is available for up to 7 days access to the port.

One of the following documents must be submitted in person to the Pass & Permit office during application:

• Electronic Delivery Order (EDO)/ Electronic Shipping Note (ESN)/ Delivery Order (DO)/ Delivery Invoice (DI)
• Sponsor Letter (with a clear purpose of visit from Credit Account holder)

Additional Original Identification Document Required:

• For Singapore Citizen/ Singapore Permanent Resident: Identity Card (NRIC).
• For Foreigner: Work Permit/ S-Pass/ Employment Pass and Passport.
• Application for STP can be applied only on the day of the visit.

• LTP is issued for a minimum of 1 year to a maximum of 3 years.
• LTP is applicable for:
  • Credit Account holders
  • Non-credit Account holders but sponsored by a Credit Account holder of Jurong Port.

Application Process:

Step 1: Apply in JP-Online

Step 2:
When the form is submitted correctly, on receipt, an e-mail requesting for endorsement of the pass will be forwarded to the DSA.

Step 3:
DSA should then do follow the process below:

(1) Login to JP-Online

(2) Select Pass

(3) Select Endorse Application

(4) Select Pass Type (Long Term)

(5) Select View

(6) Select Approve the application

Step 4:
Upon receiving the endorsed application, the Pass and Permit office will approve the application.

Step 5:
On approval, an automated e-mail will be sent to the DSA. Applicants are to collect their LTP within 3 months. Failure to do so will cause the application to be cancelled/auto-purged by the system.

Step 6:
The applicant should bring along the original copies of the submitted supporting documents to collect the pass at Pass and Permit office counter. The payment is by cash card or NETS.

• Visitor Pass is issued to visitors and new customer/business.
• Visitor Pass is sponsored by Jurong Port.
• The following documents are required for the processing of Visitor Pass:
  -Company’s letter requesting for visit
  -Identification Card/ Passport

• The holder of Visitor Pass must be escorted by JP staff sponsor or a Long Term Pass (LTP) holder during the visit.

ALL port users who want to enter the port, need a Short Term, Long Term or Visitor Pass.

• Long Term Pass is issued for a minimum of 1 year and to a maximum of 3 years.
• Short Term Pass is issued for ad-hoc visit for a minimum of 1 day and up to a maximum of 7 days.
• Visitor Pass is issued for a one-off access.