Q: Where do I access Cargo SST?

You may click on this link: https://jponline.com.sg/sst/ui/login .

Question 1

Where do I access Cargo SST?

commercialadmin · Accepted Answer

You may click on this link: https://jponline.com.sg/sst/ui/login.

Question 2

What should I do before I login to Cargo SST?

commercialadmin · Accepted Answer

You must check your respective phone browser settings and ensure that pop-ups are enabled. Safari (iPhone)

Open iPhone Settings
Under Apps, click Safari
Turn off ‘Block Pop-ups’

Google Chrome

Open Chrome
Settings
Site Settings
Pop-ups and redirects
Allow pop-ups and redirects

Microsoft Edge

Open Edge
Settings
Security and privacy
Turn off ‘Block pop-ups’

Mozilla Firefox

Open Firefox and check whether a pop-up blocking notification appears
Allow the blocked window when prompted

Question 3

What do I need to access Cargo SST?

commercialadmin · Accepted Answer

You must have a valid JP Pass to log in to Cargo SST as the card number is required for login.

<img class="alignnone size-full wp-image-6855" src="https://www.jp.com.sg/wp-content/uploads/2026/10/Picture12.png" alt="" width="407" height="434" />

Question 4

How can I obtain Cargo SST access?

commercialadmin · Accepted Answer

Inform the Pass Office that you require Cargo SST access. The Pass Office will update your JP Pass with the necessary Cargo SST access rights. They can be contacted at 6660 9087 or passoffice@jp.com.sg.

Question 5

I have a JP Pass but cannot access Cargo SST. What should I do?

commercialadmin · Accepted Answer

Your JP Pass may not have Cargo SST access enabled. Contact the Pass Office to update your access rights. They can be contacted at 6660 9087 or passoffice@jp.com.sg.

Question 6

Can I create a Delivery Note (DN) or Unloading Advice (UA) through Cargo SST without Cargo SST access?

commercialadmin · Accepted Answer

No. Cargo SST access must be activated on your JP Pass before you can create a DN or UA using Cargo SST.

Question 7

Can I use Cargo SST if I do not have a JP Pass?

commercialadmin · Accepted Answer

No. Customers without a JP Pass cannot access Cargo SST and therefore cannot create a DN or UA through Cargo SST.

Question 8

Why am I unable to create a DN or UA in Cargo SST?

commercialadmin · Accepted Answer

Possible reasons include:

No valid JP Pass.
SST access has not been activated for your pass.
Your user access has not been updated by the Pass Office.
You are not the Authorised Delivery Party (ADP).

Question 9

What do I need to provide to obtain a DN?

commercialadmin · Accepted Answer

You must be an Authorised Delivery Party (ADP), hold a valid EDO ASN number, and have a valid JP Pass number to log in to Cargo SST to create a DN.

Question 10

What type of transaction requires DN to be created?

commercialadmin · Accepted Answer

DN is created based on the following status:

Local Cargo / Shutout Cargo Delivered Locally / Import Ship Store
Transhipment Cargo (TESN)
Transhipment Cargo Delivered Locally

Question 11

What information do I need to verify before a DN is created?

commercialadmin · Accepted Answer

Your authorisation to collect the cargo, payment mode, cargo status, vehicle number, Identity Card Number / Work Pass number / Passport number (Foreigner) and quantity to be delivered per vehicle.

Question 12

How will the DN be generated?

commercialadmin · Accepted Answer

For JP Account ADP, after DN is successfully created through SST, a PDF copy of the DN will be generated automatically. For PayNow transactions, the PDF DN will only be available after full payment has been received. Users must save the PDF copy and present it to the gate officer when exiting JP.

Question 13

What should I do if the ASN, ESN, quantity, or vehicle number I declared is incorrect?

commercialadmin · Accepted Answer

Email jpdoc@jp.com.sg during office hours (Mon to Thu, 8.30am to 6pm; Fri 8.30am to 5pm), or jpwestgate@jp.com.sg after office hours to request cancellation. All cancellations must proceed within the same day, before 2359hrs.

Question 14

What would happen if I didn’t create DN while I collected the cargo?

commercialadmin · Accepted Answer

Hauliers need to present a PDF copy of the DN to the Main Gate officer when departing the JP with cargo. Failing to present the DN will result in exit clearance being denied.

Question 15

I am not an Authorised Delivery Party (ADP)? Can I still create a DN?

commercialadmin · Accepted Answer

No. Only an ADP with a valid EDO ASN number and valid JP Pass number can log in to Cargo SST and create a DN. If you are not the ADP, please request the Consignee to nominate the EDO ASN to you before proceeding with DN creation.

Question 16

What is the procedure for DN Endorsement?

commercialadmin · Accepted Answer

ADP comes to collect cargo, create DN and proceed to Stevedore for DN endorsement.
Stevedores will login to JPOM and proceed to the DN Endorsement module.
Stevedores enter the DN number, check the packages and click ‘Cargo Collected’ to endorse.

Question 17

What do I need to provide to obtain a UA?

commercialadmin · Accepted Answer

You must be an Authorised Delivery Party (ADP), hold a valid ESN number, and have a valid JP Pass number to log in to Cargo SST to create UA.

Question 18

What type of transaction requires UA to be created?

commercialadmin · Accepted Answer

UA created based on the following status: Local Cargo / Export Ship Store

Question 19

What information do I need to verify before a UA is created?

commercialadmin · Accepted Answer

Your authorisation to collect the cargo, payment mode, cargo status, vehicle number, Identity Card Number / Work Pass number / Passport number (Foreigner) and quantity to be delivered per vehicle.

Question 20

How will the UA be generated?

commercialadmin · Accepted Answer

For JP Account ADP, after a UA is successfully created through SST, a PDF copy of the UA will be generated automatically upon successful submission. For PayNow transactions, the PDF UA will only be available after full payment has been received.

Question 21

What should I do if the ASN, ESN, quantity, or vehicle number I declared is incorrect?

commercialadmin · Accepted Answer

Email jpdoc@jp.com.sg during office hours (Mon to Thu, 8.30am to 6pm; Fri 8.30am to 5pm), or jpwestgate@jp.com.sg after office hours to request cancellation. All cancellations must proceed within the same day, before 2359hrs.

Question 22

What would happen if I didn’t create UA while I delivered cargo into JP?

commercialadmin · Accepted Answer

After entering the port, Hauliers are required to create an UA. If the cargoes are found to be loaded or in the process of loading on board the vessels without ESN or UA record, a penalty charge of $5.00 per revenue ton shall be levied on top of the standard port tariff.

Question 23

What is the procedure to create PON?

commercialadmin · Accepted Answer

Question 24

What items can be removed from the port using a PON?

commercialadmin · Accepted Answer

Approved non-vessel related cargo items such as equipment, tools, waste materials, waste cement, oil samples, empty pallets (not from vessel), and similar authorised items.

Question 25

Do all PON requests require payment?

commercialadmin · Accepted Answer

PON is for non-cargoes only, non-chargeable goods not related to vessels. Cargoes related to vessel cannot exit using PON unless get written permission from JP Officer for exceptional cases. User to attach the written approval email from JP before creating the PON.

Cargoes or ship store discharged from vessel will require ASN No to create Delivery Note to exit JP.

Question 26

Do I need to present an import permit?

commercialadmin · Accepted Answer

Please approach ICA at Main Gate for assistance.

Question 27

What payment methods are accepted?

commercialadmin · Accepted Answer

Currently, only PayNow is accepted.

<img class="alignnone  wp-image-6846" src="https://www.jp.com.sg/wp-content/uploads/2026/10/Picture10-768x824.png" alt="" width="282" height="303" />

Question 28

Will I receive the related documents such as DN / UA?

commercialadmin · Accepted Answer

Yes, once payment for a DN, UA, PON, or other billable transaction has been successfully processed, the related document will be generated.

Question 29

Will I receive proof of payment?

commercialadmin · Accepted Answer

Yes, a receipt will be issued after successful payment.

Question 30

What information may be required when making payments?

commercialadmin · Accepted Answer

Your name as per NRIC, contact number, and relevant DN or UA number.

Question 31

What is the purpose of an MPO?

commercialadmin · Accepted Answer

It serves as documentary proof for truckers delivering or receiving bulk cargo into and out of the port.

Question 32

What documents must I submit to request an MPO?

commercialadmin · Accepted Answer

A Letter of Request together with a copy of the Bulk ESN (Export) or Bulk EDO (Import). This letter is to be attached to the MPO application.

Question 33

How do I generate MPO and what information is required?

commercialadmin · Accepted Answer

Vessel name/voyage, trucker name, type of bulk cargo, and vehicle movement details.

<img class="alignnone wp-image-6853 size-full" src="https://www.jp.com.sg/wp-content/uploads/2026/10/Picture11.png" alt="" width="991" height="548" />

Question 34

What will I receive after the MPO is submitted?

commercialadmin · Accepted Answer

You will receive a PDF of "MASTER PASS OUT" for each vehicle.

Question 35

What are the documents required for the import of shipment under local status?

commercialadmin · Accepted Answer

For import shipment, the following must be documented in the JP-Online by the Agent: Manifest: The summary of the cargo that is to be offloaded from the vessel in Jurong Port. Cargo must be differentiated between “Local Delivery” and “Transshipment”. During submission, the correct mode of cargo movement must be indicated. Follow the steps below to submit the manifest: (1) Login to JP-Online (2) Select “General Cargo” (3) Select “Inward Cargo” (4) Select “Manifest” (5) Fill in all required details (6) Click add & submit

Electronic Delivery Order (EDO): An Authorised Slip Number (ASN) is assigned. The document is created by the Agent in exchange for the Bill of Lading. The Agent will then assign the EDO to Authorised Delivery Party for the collection of cargo and exiting the port. Follow the steps below to create the EDO: (1) Login to JP-Online (2) Select “General Cargo” (3) Select “Inward Cargo” (4) Select “EDO”

(5) Fill in all required details (6) Click add & submit

Question 36

What is the process before import of shipment is delivered out of the port?

commercialadmin · Accepted Answer

Delivery Note (DN) is required before cargo can exit the port. This is applicable for cargo under local status. The transaction must be carried out at either the General Cargo (GC) counter or the Self- Service Terminals (SST). The DN is only issued after payment is made for the packages transacted. This applies to cash account holders.

(1) Login to JP-Online (2) Select “OPS” (3) Select “General Cargo Ops” (4) Select “DNUA” (5) Select “DN”

(6) Key in relevant fields (7) Click search (8) Select EDO ASN No. (9) Create the desired DN (10) Click add & submit

Question 37

Is endorsement required before import cargo is taken delivery?

commercialadmin · Accepted Answer

For liner scheme vessels, the Consignee or Authorised Delivery Party, after obtaining the Delivery Note (DN) at either the General Cargo (GC) counter or the Self-Service Terminals (SST) machine, must approach Terminal Agreement Holder to endorse the DN before the cargo exits the port. This applies to Terminal Agreement Holder Scheme. This is to ensure the correct packages are taken for delivery.

Question 38

How do I submit records for the import and export of containers at Conventional Terminal under local status?

commercialadmin · Accepted Answer

For import containers

For export containers

Question 39

How do I submit Electronic Data Interchange (EDI) for General Cargo manifest?

commercialadmin · Accepted Answer

Electronic Data Interchange (EDI) is the electronic interchange of business information using a standardized format; a process which allows one company to send information to another company electronically.

EDI for general cargo: Made available to company who request for the process. The company must make use of the provided format and submit the manifest electronically. The received details are then uploaded to JP-Online.

EDI for container: (1) Agent must login to JP-Online (2) Select “Container” (3) Select “Import/Transhipment Container” (4) Select “Transhipment Local Instructions”

(5) Fill in all relevant fields (6) Upload TLI (7) Select Submit

Question 40

What documentation is needed for Land and Reship cargo and containers?

commercialadmin · Accepted Answer

For Land and Re-ship operation, the agent is required to document the Electronic Shipping Note in JP-Online. For general cargo, the tonnage must be indicated.

For container, shippping agent to declare land and Reship status in TLI.
Service Charge is applicable for the Land and Re-ship operation. No Wharfage charge applies.

Question 41

Is escort mandatory for Out of Gauge (OOG) cargo or container to enter or exit the port?

commercialadmin · Accepted Answer

Auxiliary police escort is mandatory for OOG cargo/container
Please refer to Land Transport Authority (LTA)'s guidelines

Export OOG Cargo/ Container

For general cargo under escort, the auxiliary police will deliver the cargo up to the main gate and/or West Gate side gate
From the main gate, the item is taken over by the Shipper of the cargo
The Shipper must arrange for 2 vehicles (Front and Rear) with hazard lights (working) before cargo is transported to the location in the port
For export OOG container, the auxiliary police will escort the container to the West Gate
On clearing the container records by West Gate office, the Shipper to arrange for 2 vehicles as escorts from the West Gate to the location/vessel for loading

Import OOG

The items to be escorted out of JP premise must be managed by the Consignee
The Consignee must arrange 2 vehicles (Front and Rear) with hazard lights (working) and transport the cargo to the gate
Auxiliary police escort will take over from the gates and deliver to location
For import OOG container, the container is escorted up to the West Gate by the Consignee with the assistance of 2 vehicles
After clearing the documentation, the auxiliary police will take over the escort duties to deliver to the location

Question 42

What is the process to unstuff cargo from container to load as loose cargo?

commercialadmin · Accepted Answer

Click here to refer to circular as a reference for creating the mode of transport.

Question 43

How is Pre-gate done in JP-Online?

commercialadmin · Accepted Answer

Haulier must be both Credit and JP-Online accounts holder
Access: GB/CT Haulier function

Import Container Step 1: (1) Login to JP-Online (2) Under Container, select “Inward / Transhipment Container” (3) Select “Import Haulier Pre-gate”

(4) Key in Haulier Code & Prime Mover numbers (5) Click add then submit Step 2: (1) Haulier enters by West Gate, scan the pass, receive the Truck Instruction Document (TID) (2) Proceed to the location to load the container Step 3: (1) After mounting, Haulier to proceed to West Gate, scan the pass, receive the Equipment Interchange Receipt (EIR) and exit the gate

Export Container Step 1: (1) Login to JP-Online (2) Under Container, select “Export Container” (3) Select “Export Haulier Pre-gate”

(4) Key in Haulier Code & Prime Mover numbers (5) Click add then submit Step 2: (1) Haulier enters by West Gate, scan the pass, receive the Truck Instruction Document (TID) (2) Proceed to the location to offload the container Step 3: (1) After dismounting, haulier to proceed to West Gate, scan the pass, receive the Equipment Interchange Receipt (EIR) and exit the gate

Question 44

How is container booking reference created in JP-Online?

commercialadmin · Accepted Answer

(1) The Agent logs into JP-Online (2) Select “Container” (3) Select “Export Container” (4) Select “Container Booking”

(5) Key in Vessel name and Outward voyage (6) Click Add and complete the document (7) Select Submit (8) This booking reference created is handed to the Haulier to create the Electronic Shipping Note (ESN)

Question 45

What document is required for shut-out cargo?

commercialadmin · Accepted Answer

An Electronic Shipping Note (ESN) is to be documented.
To deliver the shut-out cargo out of the port, the Shipper is to approach the vessel agent to create a shut-out record in JP-Online.

After the shut-out is done, an Electronic Delivery Order (EDO) for the shut-out cargo is to be created.
The Shipper is to transact shut-out delivery note at the general cargo counter before the cargo can exit the port.

<img class="alignnone wp-image-5806 size-medium" src="https://www.jp.com.sg/wp-content/uploads/2023/12/FAQ8-300x78.png" alt="" width="300" height="78" />

Question 46

What document needs to be submitted for shipper for cargo under local status?

commercialadmin · Accepted Answer

Agent Create the Booking Reference in the JP-Online.

Shipper Create the Electronic Shipping Note. An Authorised Slip Number (ASN) is transmitted. Unloading Advice (UA) is transacted when the cargo is cleared at either General Cargo counter or the Self-Service Terminal before loaded vessel. The UA is then used to exit the port.

Question 47

What are the documents required for local export container in JP Online?

commercialadmin · Accepted Answer

The Agent creates the Booking Reference in JP-Online and provides it to the Haulier. (1) The Haulier to login to JP-Online (2) Select “Container” (3) Select “Export Container” (4) Select “Electronic Shipping Note”

(5) Key in Booking Reference Number (6) Click Add (7) Select Submit

For export pre-gate: (1) The Haulier to login to JP-Online (2) Select “Container” (3) Select “Export Container” (4) Select “Export Haulier Pre-gate“

(5) Key in:

Vessel Name
Voyage No.
Haulier Code
Prime Mover No.

(6) Click Add (7) Complete form & Submit

Question 48

What is the documentation process for transshipment cargo (JP to JP, JP to PSA and PSA to JP)?

commercialadmin · Accepted Answer

For JP – JP

1st carrier Agent must create the Manifest in JP-Online. Transshipment status must be indicated
1st carrier Agent creates an Electronic Delivery Order (EDO)
To connect cargo to the 2nd carrier, the 2nd carrier Agent creates a Booking Reference
The Authorised Delivery Party (ADP)/Electronic Shipping Note (ESN) declarant creates the Transshipment Electronic Shipping Note (TESN). Nominate the 2nd
The TESN must be cleared at either the counter or the SST before delivering for shipment. The cargo can then be loaded to 2nd carrier

For JP – PSA

1st carrier Agent creates Manifest in JP-Online. The transshipment status must be indicated during submission
Shipper on confirmation of 2nd carrier proceed as below:

(1) Login to JP-Online (2) Select “General Cargo” (3) Select “Renominate Cargo” (4) Select “TESN” (5) Select “JP – PSA” (6) Click Add (7) Key in 1st carrier EDO (8) Key in 2nd carrier name at PSA (9) Click Submit Trucker proceeds to truck the cargo to PSA

FOR PSA – JP General Cargo (1) 1st carrier Agent creates Manifest & EDO in Portnet (2) ADP nominates 2nd carrier in Portnet (3) 2nd carrier Agent creates booking reference in JP-Online (4) ESN declarant creates TESN (PSA to JP) (5) Trucker proceeds to truck cargo from PSA to JP (6) Trucker creates UA after cargo entered JP Container (1) 1st carrier Agent creates TLI and nominates the 2nd carrier (2) Box operator performs “INTA” in Portnet to nominate Haulier (3) Container records transmitted to JP-Online (4) Haulier proceeds to truck container from PSA to JP

Question 49

What is the process for transshipment containers (JP to JP)?

commercialadmin · Accepted Answer

The Agent is to submit the following before the Actual Time of Berthing (ATB) of the vessel. (Closing time is before Actual Time of Unberthing (ATU) of the vessel for conventional terminal)

Step 1: Submit the required information on JP-Online first (1) Login to JP-Online (2) Select “Container” (3) Select “Import/Transhipment Container” (4) Select “Transhipment Local Instructions”

(5) Key in

Vessel name
Voyage In
Slot Operator
Container Operator

(6) Click Add (7) Complete the form as required (8) Select Submit

Step 2: The container from the 1^st carrier is connected to the 2^nd carrier at the Transshipment Local Instruction (TLI) Step 3: The 2^nd carrier details, the container number are updated in the TLI Step 4: The container is transferred to the yard for storage to await berthing of 2^nd Step 5: On the berthing of the 2^nd carrier, the Haulier is assigned to deliver the container for loading. (For the conventional terminal, Haulier is appointed by box operator)

Question 50

What is the process to connect transshipment container to PSA (JP to PSA)?

commercialadmin · Accepted Answer

(1) The Agent when submitting the Transshipment Local Instruction (TLI) must indicate the 2nd carrier is berthing at PSA

(2) For conventional terminal, Haulier is appointed by box operator

(3) The information is transmitted to Portnet upon creation of Electronic Delivery Order (EDO)

(4) PSA in return receives the container record in the “JP to PSA” holding area in Portnet. Box operator login Portnet to submit the container record. There should be a confirmed vessel in PSA record for the connectivity to be successful

Question 51

For the Conventional Terminal transactions, how can port users submit their applications for 1. Hire of Steel Spreader, 2. Overnight Parking of Forklift/Shore Crane, 3. Overnight Parking of Vehicles, 4. Use of Space?

commercialadmin · Accepted Answer

(1) Login to JP-Online (2) Select “Other Services” (3) Under “GB Misc Application”

(4) Under the type of application, choose your desired application

(5) Key in Date From /To (6) Click Submit at Application Status (7) Click Add (8) Complete the form & Submit

The department concerned (Operations and Storage Management team) will then review and approve the application. A reference number will be assigned on approval of the application.

Question 52

Who creates the Transshipment Local Instruction (TLI) and Electronic Delivery Order (EDO) for container?

commercialadmin · Accepted Answer

For import, the Agent creates both the TLI and EDO in the JP-Online. Transshipment Local Instruction (TLI) (1) Login to JP-Online (2) Select “Container” (3) Select “Import/Transhipment Container” (4) Select “Transhipment Local Instructions”

(5) Key in

Vessel
In Voyage
Slot Operator
Container Operator

(6) Click Add (7) Complete document & Submit

Electronic Delivery Order The Agent creates the EDO after submitting the TLI. EDO can be documented by either as a single container or by vessel, where multiple containers can be created.

EDO by Container (1) Login to JP-Online (2) Select “Container” (3) Select “Import/Transhipment Container” (4) Select “Electronic Delivery Order” (5) Select “EDO By Container”

(6) Key in container number & click Add (7) Complete the request & Submit

EDO by Vessel (1) Login to JP-Online (2) Select “Container” (3) Select “Import/Transhipment Container” (4) Select “Electronic Delivery Order” (5) Select “EDO By Vessel”

(6) Key in Container Operator (7) Select Vessel Name (8) Key in Voyage In and click add (9) Complete the request & Submit

Question 53

What document is required for local export containers to load at Jurong Port?

commercialadmin · Accepted Answer

The Agent creates the Booking Reference in the JP-Online and hands it over to Haulier. The Haulier with JP-Online access will create the Electronic Shipping Note (ESN). Step 1: Create Booking Reference: (1) Agent logins to JP-Online (2) Select “Container” (3) Select “Export Container” (4) Select “Container Booking”

(5) Key in Slot Operator and Container Operator (6) Select Search Vessel (7) Select Voyage Out (8) Key in Parent Booking Reference (9) Click Add (10) Complete the application and submit

Step 2: Handover booking reference to Haulier & Haulier creates Electronic Shipping Note (ESN): (1) Haulier is to login to JP-Online (2) Select “Container” (3) Select “Export Container” (4) Select “Electronic Shipping Note”

(5) Key in booking reference (6) Click add and submit

Step 3: After submission of ESN, Haulier is required to create export pre-gate before the container can be trucked into port. (1) Haulier is to login to JP-Online (2) Select “Container” (3) Select “Export Container” (4) Select “Export Haulier Pre-gate”

(5) Key in

Vessel Name
Voyage No.
Haulier Code
Prime Mover No.

(6) Click on Add (7) Complete the form & Submit

Question 54

Is Pre-gate required for the import and export of containers?

commercialadmin · Accepted Answer

Pre-gate is compulsory for both
For both import and export, the driver must scan the pass at the West Gate, obtain the documents, and proceed based on the type of operation (import/export)
Pre-gate is applicable for all containers movement through West Gate
Notice of Infringement (NOI) is served for non-compliance to carry out Pre-gate

Import Container The Agent releases the Electronic Delivery Order (EDO) to the assigned Haulier appointed by the Consignee. (1) Haulier login to JP-Online (2) Select “Container” (3) Select “Import/Transhipment Container” (4) Select “Import Haulier Pre-gate”

(5) Key in

Vessel Name
Voyage In
Haulier Code
Prime Mover No.

(6) Click Add (7) Complete the form & Submit

Export Container Electronic Shipping Note (ESN) is first documented. (1) Login to JP-Online (2) Select “Container” (3) Select “Export Container” (4) Select “Export Haulier Pre-gate”

(5) Key in

Vessel Name
Voyage No.
Haulier Code
Prime Mover No.

(6) Click Add

Question 55

What is Vehicle Time Slot Booking (VTSB)?

commercialadmin · Accepted Answer

VTSB is a function to allow laden vehicle (trailer) to book a time slot before entering Jurong Port Main Gate for the delivery of cargo. The system is designed to reduce gate congestion and hence improve the overall efficiency of the Haulier community. The booking is applicable during the peak period daily from Monday to Friday excluding weekends and Public Holidays.

Followings are the highlights of the VTSB system in JPOM:

Vehicle must be registered in Vehicle Information Registration (VIR) before booking is allowed
VTSB is required for all laden trailers
Booking of a time slot to include ASN number
Cancellation of vehicle time slot will automatically cancel the ASN number assigned to the vehicle
All foreign laden trailers entering the port are required to perform VTSB with effect from 1 September 2014
All procedures and charges remain unchanged except for the following: - Block booking – No block booking available for foreign laden trailers - Grace period – Additional 30 minutes grace period before and after booked time slots for foreign laden trailers

Question 56

What is the submission process of Vehicle Time Slot Booking (VTSB) for local vehicles (trailers)?

commercialadmin · Accepted Answer

Local Vehicle refers to Singapore registered 20’ and 40’ laden trailer that is arrived at Jurong Port. Normal Booking Definition: Booking of individual time slot of 1 hour each for individual vehicle only. Booking is allowed for submission before cargo is transported into the port. Conditions:

Booking is allowed 30 minutes before the intended time slot on the date of arrival
Booking can be applied 3 days prior the intended time slot
Cancellation of booking must be made 60 minutes or more before booked time slot, else late cancellation charge of S$4.00 is imposed

Block Booking Definition: Booking group or multiple vehicles into a range of 4 hours’ time slot. Under this booking, the vehicles that are blocked booked must be arrived within the 4 hours of the time slot. Conditions:

Minimum number of vehicles is 10
Maximum number of vehicles is 30

Supplementary Booking Definition: Booking of individual vehicle time slot; can be booked after the expiry of the first 30 minutes of the booked time slot. It is subjected to supplementary charges Conditions:

Supplementary booking is not subject to time constraints
Supplementary Booking that are booked will be automatically approved in the system and is subjected to cancellation, late and no-show charges when booked time slot is withdrawn or cancelled

For booking of Vehicle Time Slot Booking (VTSB), the submission is to be done in JPOM: (1) Login to JPOM (2) Select "More" (3) Select “Other Services” (4) Select “Vehicle Time Slot Booking” (5) Choose “Normal/Block/Supplementary booking”

(6) Click ADD and key in vehicle number (7) Select Authorised Slip Number (ASN) (8) Select the Time Slot (9) Select Submit The same process must be done for the 3 types of booking.

Question 57

What is Vehicle Time Slot Booking's (VTSB) grace period for local vehicles?

commercialadmin · Accepted Answer

Grace periods of 30 minutes before booked time slot and 30 minutes after the expiry of booked time slot are provided and applicable for Normal booking and Supplementary and Block booking.

<img class="alignnone size-full wp-image-3815" src="https://www.jp.com.sg/wp-content/uploads/2018/06/Grace-Period-VTSB-2.0.jpg" alt="" width="767" height="322" />

Question 58

When does Vehicle Time Slot Booking (VTSB) for local vehicles expire?

commercialadmin · Accepted Answer

Vehicles that fail to arrive within 1 hour 30 minutes prior to the booked time slot or expired time slot will be considered ‘no-show’ and charges will incur

Vehicle details and information in the booking system will be removed automatically and truckers will need to re-apply a new available time slot

Question 59

Is Vehicle Time Slot Booking (VTSB) required for trailer with cargo?

commercialadmin · Accepted Answer

VTSB is required for laden local and foreign trailer that enter Jurong Port Main Gate for shipment and for delivery to the lease area (tenanted)

* Electronic Shipping Note (ESN) is the document that is required for the entry

VTSB is not required for empty trailer entering the port to deliver cargo

Question 60

What are the Peak and Off-Peak periods for Vehicle Time Slot Booking (VTSB)?

commercialadmin · Accepted Answer

Peak Period – Monday to Friday, 0800-1559 hours
Off-Peak Period – Monday to Friday, 1600-0759 hours
No booking is required during weekends and Public Holidays

Question 61

What is the submission process of Vehicle Time Slot Booking (VTSB) for foreign vehicles (Trailers)?

commercialadmin · Accepted Answer

For booking of the Vehicle Time Slot Booking (VTSB), the following is required to be submitted in JPOM. (1) Login to JPOM (2) Select "More" (3) Select “Other Services” (4) Select “Vehicle Time Slot Booking” (5) Choose “Normal/Supplementary booking”

(6) Click ADD and key in vehicle number (7) Select Authorised Slip Number (ASN) (8) Select the Time Slot (9) Select Submit

Terms & Conditions Block Booking No block booking available for foreign laden trailers. Grace Period 1-hour grace period each for before and after booked time slots (BTS). Early Arrival Within 2 hours and before (booked time slots (BTS)+ 60 mins grace period). If proceed to enter, Early Arrival charge will apply. Late Arrival Within 2 hours and after (booked time slots (BTS)+ 60 mins grace period). If proceed to enter, Late Arrival charge will apply. Vehicle Time Slot Booking (VTSB) expired After 3 hours of (booked time slots (BTS) + 60 mins grace period + 60 mins Late Arrival). The booked time slot will be automatically removed and haulier need to re-create a new booking.

Question 62

What are the charges for Vehicle Time Slot Booking (VTSB)?

commercialadmin · Accepted Answer

Charges for Vehicle Time Slot Booking (VTSB) for Foreign Vehicle:

Vehicle Time Slot Booking (VTSB) Supplementary charge of $10.00 per laden trailer when a supplementary time slot is booked
Vehicle Time Slot Booking (VTSB) Cancellation charge of $4.00 per laden trailer when cancellation of booking is less than one (1) hour before the start of the booked time slot
Arrival charge of $4.00 per laden trailer when the haulier arrives one (1) hour before or after the booked time slot and 60 minutes grace period
No Show charge of $10.00 per laden trailer when haulier fails to arrive after the expiry of Vehicle Time Slot Booking (VTSB) inclusive of the grace period and one (1) hour late arrival timing

Question 63

Where do I access Cargo SST?

commercialadmin · Accepted Answer

You may click on this link: https://jponline.com.sg/sst/ui/login.

Question 64

What should I do before I login to Cargo SST?

commercialadmin · Accepted Answer

You must check your respective phone browser settings and ensure that pop-ups are enabled. Safari (iPhone)

Open iPhone Settings
Under Apps, click Safari
Turn off ‘Block Pop-ups’

Google Chrome

Open Chrome
Settings
Site Settings
Pop-ups and redirects
Allow pop-ups and redirects

Microsoft Edge

Open Edge
Settings
Security and privacy
Turn off ‘Block pop-ups’

Mozilla Firefox

Open Firefox and check whether a pop-up blocking notification appears
Allow the blocked window when prompted

Documentation

Documentation & Charges

Where do I access Cargo SST?

What should I do before I login to Cargo SST?

What do I need to access Cargo SST?

How can I obtain Cargo SST access?

I have a JP Pass but cannot access Cargo SST. What should I do?

Can I create a Delivery Note (DN) or Unloading Advice (UA) through Cargo SST without Cargo SST access?

Can I use Cargo SST if I do not have a JP Pass?

Why am I unable to create a DN or UA in Cargo SST?

What do I need to provide to obtain a DN?

What type of transaction requires DN to be created?

What information do I need to verify before a DN is created?

How will the DN be generated?

What should I do if the ASN, ESN, quantity, or vehicle number I declared is incorrect?

What would happen if I didn’t create DN while I collected the cargo?

I am not an Authorised Delivery Party (ADP)? Can I still create a DN?

What is the procedure for DN Endorsement?

What do I need to provide to obtain a UA?

What type of transaction requires UA to be created?

What information do I need to verify before a UA is created?

How will the UA be generated?

What should I do if the ASN, ESN, quantity, or vehicle number I declared is incorrect?

What would happen if I didn’t create UA while I delivered cargo into JP?

What is the procedure to create PON?

What items can be removed from the port using a PON?

Do all PON requests require payment?

Do I need to present an import permit?

What payment methods are accepted?

Will I receive the related documents such as DN / UA?

Will I receive proof of payment?

What information may be required when making payments?

What is the purpose of an MPO?

What documents must I submit to request an MPO?

How do I generate MPO and what information is required?

What will I receive after the MPO is submitted?

Cargo Clearance Documents

What are the documents required for the import of shipment under local status?

What is the process before import of shipment is delivered out of the port?

Is endorsement required before import cargo is taken delivery?

How do I submit records for the import and export of containers at Conventional Terminal under local status?

How do I submit Electronic Data Interchange (EDI) for General Cargo manifest?

What documentation is needed for Land and Reship cargo and containers?

Is escort mandatory for Out of Gauge (OOG) cargo or container to enter or exit the port?

What is the process to unstuff cargo from container to load as loose cargo?

How is Pre-gate done in JP-Online?

How is container booking reference created in JP-Online?

What document is required for shut-out cargo?

What document needs to be submitted for shipper for cargo under local status?

What are the documents required for local export container in JP Online?

What is the documentation process for transshipment cargo (JP to JP, JP to PSA and PSA to JP)?

What is the process for transshipment containers (JP to JP)?

What is the process to connect transshipment container to PSA (JP to PSA)?

For the Conventional Terminal transactions, how can port users submit their applications for 1. Hire of Steel Spreader, 2. Overnight Parking of Forklift/Shore Crane, 3. Overnight Parking of Vehicles, 4. Use of Space?

Container Clearance Documents

Who creates the Transshipment Local Instruction (TLI) and Electronic Delivery Order (EDO) for container?

What document is required for local export containers to load at Jurong Port?

Is Pre-gate required for the import and export of containers?

Vehicle Related Documents

What is Vehicle Time Slot Booking (VTSB)?

What is the submission process of Vehicle Time Slot Booking (VTSB) for local vehicles (trailers)?

What is Vehicle Time Slot Booking’s (VTSB) grace period for local vehicles?

When does Vehicle Time Slot Booking (VTSB) for local vehicles expire?

Is Vehicle Time Slot Booking (VTSB) required for trailer with cargo?

What are the Peak and Off-Peak periods for Vehicle Time Slot Booking (VTSB)?

What is the submission process of Vehicle Time Slot Booking (VTSB) for foreign vehicles (Trailers)?

What are the charges for Vehicle Time Slot Booking (VTSB)?

Have we resolved your concern? If not, let us help you.

PENJURU LIGHTER TERMINAL

MARINA SOUTH WHARVES

OFFSHORE MARINE CENTRE

JURONG PORT ACADEMY