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Home FAQs Businesses / Services

General Cargo

General / Break Bulk

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What can the general cargo berths handle?

Jurong Port is a multi-purpose port with the expertise to handle varying weights and dimensions of general/break bulk cargoes safely and efficiently. These cargoes include but are not limited to metals, machinery, rubber, timber, project cargoes, livestock and paper products.

Jurong Port is your single point of contact that integrates all port services for customers from berth, open yard and warehouse allocations to the supply of stevedoring services, equipment, cargo staging and transportation.

Click here for more information.

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How do I apply for the supply of ship stores?

  • Supply of ship stores to vessels berthed alongside JP is normally on the request of vessel owner agent.
  • Commodities such as provisions and spares are supplied. Shipper with OR without Credit Account can make the supply to the vessels.
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What is the application process for the supply of ship stores by Shipper with Credit and JP-Online Accounts?

(1) The Shipper must login to JP-Online

(2) Select “General Cargo”

(3) Select “Outward Cargo”

(4) Select “Ship store”

(5) Select vessel & click Add

(6) Create the record and submit.


  • An Authorised Slip Number (ASN) is generated for the Shipper. The ASN is transacted at the General Cargo counter or Self-Service terminal to clear the cargo and for the payment of charges.
  • An Unloading Advice (UA) is obtained. The UA is used to exit the port after delivering the ship stores.
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What is the application process for ship stores for company without a Credit Account?

The company is required to e-mail the company’s vessel and ships store details to Documentation and Charges Department at jpdoc@jp.com.sg .

A ship store record is created by Documentation & Charges Department and sent to the company by e-mail. The expected charges (wharfage, service charge and admin fees) will also indicated.  The charges must be paid when cargo is transacted at the General Cargo counter after ship store is brought into the port. An Unloading Advice (UA) is provided after the cargo is cleared from the system. Delivery can then be made to the vessel. The UA is used for exiting the port.

Bulk Cargo

Dry and Liquid Bulk

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What can the bulk cargo berths handle?

Jurong Port’s bulk cargo berths are equipped to handle cement and a wide range of bulk cargoes. As the world’s largest common-user cement facility, the airslide conveyor system is used for the discharging operation of cement.

Some of the key commodities handled:

  • Cement
  • Copper slag
  • Furnace slag
  • Gypsum
  • Limestone
  • Marine salt
  • Scrap iron
  • Sugar
  • Sulphur
  • Coal
  • Grains

Click here for more information

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What are the key types of equipment available to handle bulk cargoes?

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What other supporting services are available?

  • Consolidation Hub
    • Provide customized and integrated services
    • Solution for short and long term handling
  • Dedicated and skilled workforce to fulfill all cargo and shipping needs around the clock
  • Other berths available up to mini-capesize specification
  • Fleet of mobile cranes of all sizes available for lease and flexible deployment
  • Double-banking operations for ship-to-ship cargo transfers can be arranged
  • ISPS Code with pass and biometric scan for port access
  • One-stop “JP-Online portal” and a dedicated customer service team for ease of transaction.
  • High security and safety standards: OHSAS 18001:2007, bizSAFE
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Applicable Charges (Dry and Liquid Bulk)

The charges are based on the type of bulk cargo operation that is done. The charges differ with each different bulk cargo:

  • Cement
  • Bulk cargo using level luffing crane
  • Manual operation using shore or vessel cranes

Containers

Combi Terminal

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What is Combi Terminal?

Jurong Port’s Combi Terminal is dedicated to serving multi-purpose vessels carrying containers, general and project cargo. The one-stop terminal has the capabilities to handle various cargo types using customized quay cranes and mobile harbour crane, seamlessly handling both containers and general cargo at the same berth, ensuring quicker turnaround. The terminal is a strategic transshipment hub for multipurpose vessels serving the regional hinterland.

Click here for more information.

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What are the key equipment available at Combi Terminal?

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What are the Lift–On–Lift–Off (LOLO) charges and when are they applicable?

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What is the process for Shut-Out of containers and the applicable charges?

Shut-Out of containers can be carried out in Jurong Port. Shut-Out is done on request by Vessel Agent due to vessel cancellation or container rejected because of weight issues. Shut-Out is available for export, transhipment and re-export containers.

For the Shut-Out to be affected, the Vessel Agent must write in to JP Ship to inform of the request. Without e-mail confirmation, the Shut-Out will not be carried out. The Charterer Agent or its partners are not allowed to carry out the task.

When container is Shut-Out by the original vessel and subsequently shipped via another vessel, the following charge shall apply:

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When is the Late Arrival/Direct Loading penalty fee applicable?

  • When export container arrives into the port after the closing time (4 hours before Estimated Time of Berthing of vessel), the Late Arrival/Direct Loading fee of $300.00 will apply.
  • The charge is for the account of the Haulier.
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If Verified Gross Mass (VGM) is updated incorrectly, how can I update it?

VGM must be inputted into the container Electronic Shipping Note prior to gate-in for export. During entry, when the gross weight of the export container is detected to be incorrect, the container will not be allowed to enter and will need to u-turn.

Thereafter, the haulier must update the correct weight based on the weigh-in ticket obtained at West Gate and do another gate-in entry before proceeding to location.

How to Update VGM Weight after gate in
Note: If AGS has a warning message is “W200”
Note: Weight is +/-5% but less than 5 tons

Users will have 2 options at this point:

Option 1
1. “Use derived weight” which is to use JP’s weighbridge weight. Double click and select on ‘Yes’.

Option 2
1.“Update Final Weight” – update a weight of their choice.
2. After updating final weight, container number will disappear from this list
3. If the pending weight is not updated, container will be shut out.

Projects

Project Logistics Hub (PLH)

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What is Project Logistics Hub (PLH)?

PLH is a [business unit/department] of Jurong Port which offers Clients a single interface solution for all services within the port.

The aim is to support our Clients with as comprehensive a suite of services in the port in as easy to use a manner as possible.

PLH Service

  • Putting together a comprehensive solution for all services required in a port
  • Client deals directly with JP who will coordinate internal berthing procedures, yard and warehouse reservations, visitor pass requirements, regulatory permits required and also assist in processing all JP-related documentation
  • Client’s resources are then freed-up to focus on more important project-related issues  

PLH Capabilities

This business unit/department specialises in difficult to handle and specialised cargo for subsea, offshore and onshore projects in Singapore as well as for the region.

  • Such projects include:
    • Mob/demob of vessels for drilling, field development (conventional/SURF), life-of-field campaigns
    • Modules/equipment for onshore infrastructure projects
    • Specialised vehicles (such as trains, yachts, etc)

PLH Client Base

The PLH team comprises industry professionals experienced in project logistics as well as oil and gas.

  • We serve the following clients/end-clients:
    • Global Logistics Companies and Forwarders
    • Project Carriers and Project Logistics companies
    • Onshore EPC Contractors
    • Field Operators/Oil Companies
    • Drilling Contractors
    • SURF EPCI/EPCIC Contractors
    • Offshore Vessel Operators
    • Others

Click here for more information.

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What services do Project Logistics Hub (PLH) offer clients?

The PLH team provides the following key services as an integrated package.

(1) Managing Specialised Berthing Operations

  • Double banking for Ship-to-Ship (STS) transfer and overside loading/discharging
  • Mediterranean berthing for Ro-Ro operations
  • Necessary permits from relevant authorities for the above

(2) Executing Specialised Vessel Cargo/Equipment Handling Operations

  • Heavy lifts and heavy haulage (e.g. mobile harbour cranes, sheerlegs, SPMT, etc)
  • Cargo rework including assembly, dismantling and modification (e.g. assembly of knock-down/portable carousels, etc)
  • Preparation/receiving, loading and installation of grillage/cradles and seafastening for stowage of special cargo (including NDT)
  • Spooling of anchor chains, cables from ship to ship/shore
  • Fabrication and installation of grillage, structures to secure equipment

(3) Ancillary Services

  • Supply of freshwater
  • Discharge of waste
  • Bunkering is allowed in port

(4) Cargo Handled include:

  • Modules for onshore/offshore facilities:
    • Vertical / Horizontal Pressure Vessels
    • Modules / E- houses
    • Columns / Towers
  • Mob/demob of subsea equipment
    • ROV/Sat Dive system (including mezz deck, LARs, load testing and wet testing, etc)
    • Flexible/Umbilical lay system (including RDS, tensioners, chutes, etc)
    • Reels with subsea products (flexibles, umbilicals)
    • Carousels
    • Subsea Trees
    • Manifolds
    • Other Subsea Structures
  • Mob/demob for drilling campaigns
    • Drill pipes, marine risers, casings, tubing
    • Wellheads
    • Modular flare towers
    • Explosives
  • Mob/demob of temporary and permanent mooring systems:
    • Anchors
    • Anchor chain
    • Mooring Lines
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What are the applicable charges for Project Logistics Hub?

The Project team as the Integrator will provide the quotation for a full suite of resources and services that includes port fees, cargo handling, port storage and any other requirement for cargo-related activities within the port facility. This allows the customer to decide the cost provided is viable for the operation.

Tank Terminals

Jurong Port Tank Terminals (JPTT)

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What is Jurong Port Tank Terminals (JPTT)?

JPTT is a liquid bulk terminal owned and operated by a joint venture between Jurong Port and Oiltanking.

Designed to store and handle clean petroleum products and chemicals, this new state-of-the-art tank terminal will have an initial capacity of about 232,000 cubic meters. Phase 2 of the project will potentially expand its capacity to reach about 500,000 cubic meters in total.

Located at Jurong Port, the new tank terminal is well positioned for synergy building and operational efficiencies that would be seamlessly connected by pipelines and integrated into the petroleum and petrochemical network on Jurong Island. The dedicated terminal will cater for customers who wish to have limited sharing of systems with other customers, yet have access to trade with other players.

Click here for more information.

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Why choose Jurong Port Tank Terminals (JPTT)?

Singapore is well known as an International Business Hub offering excellent regional connectivity. As a user of JPTT, you will benefit from the high efficiency and world-class safety standards supported by the country’s strong regulatory and pro-business framework.

JPTT is investing in state-of-the-art infrastructure which includes big capacity pumps in the range of 3000 cubic meter/hour to significantly increase the loading and transferring ability of products from our terminal. Thereby reducing the waiting time for our customer’s vessels which in turn reduces their costs.

JPTT’s direct connection to Jurong Island also provides a logistical and strategic advantage to our customers by reducing operational risks and time, as well as cutting down logistics costs of vessels chartered to transfer products between terminals and refineries, or plants in Jurong Island.

Blessed with deep waters in Jurong Port, JPTT is one of the few terminals in Singapore whose jetty can handle a Suezmax tanker operation. With a storage capacity of about half a million cbm, JPTT is constructing four berths to support the customer’s throughput activities, giving it an ideal tank capacity-to-jetty ratio. Moreover, all the jetty pipelines are piggable hence reducing the risk of product loss and contamination.

JPTT is operated by an experienced and reputable team comprising of Jurong Port and joint venture partner, Oiltanking.

Dangerous Goods

Dangerous Goods (DG)

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What classes of Dangerous Goods (DG) (loose) are not allowed to be stored in Jurong Port?

  • Strictly Prohibited – No storage permitted and vessel shall be denied entry to Jurong Port:
    •  All Class 1 explosives except Class 1.3G, 1.3H and 1.4
  • Restricted Prohibition – No Storage permitted in port but may remain on board vessel:
    • Class 1.3G, 1.3H and 1.4
  • Controlled Storage – Subject to MPA and JP WSH PM4 Approval, Storage Quantity and DG Yard availability
    • Class 2.1, 2.2, 3, 4.1, 6.1, 8 and 9.

Please contact Jurong Port Customer Service at jpcss@jp.com.sg if you have any business enquiry.

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Are Dangerous Goods (DG) allowed storage in the port awaiting vessel arrival or after discharging from vessel?

It depends on allowed classes of DG to be stored and only when DG yard space is available for the required quantity in Jurong Port .

For direct loading, the maximum waiting time permitted is 3 hours provided the DG remain on the vehicle together with the driver.

Please contact Jurong Port Customer Service at jpcss@jp.com.sg if you have any business enquiry.

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What is the process for Dangerous Goods (DG) and containers handled in Jurong Port Conventional Terminal?

  • All dangerous goods whether for import, export or on transit must be declared and approved by MPA and Jurong Port via JP-Online.
  • Shipper is required to submit the declaration 12 hours before the arrival of vessel. Late submission may be penalized by MPA.
  • Once approval is given by MPA, JP-Online will be updated and JP WSH Duty Officer will approve the PM4 online or manually. And this PM4 shall serve as the permit to enter or exit the port for the declared DG.
  • Criteria for Manual PM4 approval:
    • The manual vetting of dangerous good declaration is true for cases where there is a weight limit impose on the chemical.
    • Majority of the dangerous goods declaration will be auto-vet and approved by the system based on their unique properties.
  • In the event manual vet is required, the following guidelines shall be used :-

IMO class 3 – flammable liquid:

(1) < - 26 degree Celsius = Group 1 Direct

(2) – 26 degree Celsius up to 22 degree Celsius = Group 2 Store

(3) 23 degree Celsius or above = Group 3 Store

IMO class 6.1 – toxic substances:

  • If the chemical is a solid (powder, granules, cake form):

(1) LD50 rat (oral) – ≤ 5mg/kg = Group 2 Direct

(2) LD50 rat (oral) – 5mg/kg to 200mg/kg = Group 3 Store

  • If chemical is a liquid:

(1) LD50 rat (oral) – ≤ 50mg/kg = Group 2 Direct;

(2) LD rat (oral) – 50mg/kg to 500mg/kg = Group 3 Store

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What is required for Dangerous Goods (DG) container to be stored in the port?

  • All dangerous goods handled at Jurong Port are classified either storable or direct delivery/loading. Consult WSH Duty Officer at jpfss@jp.com.sg for classification clarification.
  • For conventional handling of dangerous goods, meaning by conventional vessels where QC is not involved, all classes of dangerous goods regardless of grouping will be handled by DIRECT loading/discharging. Storage is strictly not allowed.
  • For container operations where QC is deployed, all IMO class 3 dangerous goods can be stored and some IMO class 2 dangerous goods.  However, due to the size of the approved centralized dangerous good yard, Combi Terminal (CT) planner will decide if storage is allowed based on the space availability.
  • The type and quantity of dangerous good that is allowed to be stored at the approved centralized dangerous good yard is as per 6.1.1 – Controlled Storage.
  • In the event there is any request for storage of dangerous good coming from any sources, WSH will evaluate on the risk. If it is recommended for storage, the request shall be forwarded to CT planner who will determine the final storage request based on the space availability.
  • For IMO classes 2.1, 3 and 4.1, the storage requirement is no longer dependent on the flash point or the packing type. All is allowed to store within the approved dangerous good storage yard.
  • The approved PM4 will serve as the permit for storage as indicated in the storage code.
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How can I submit PM4 for Dangerous Goods (DG) to be handled in Jurong Port?

Submission of PM4 can be made by the Agent, Consignee/Shipper and Forwarder.

(1) Login to JP-Online

(2) Proceed to “DG Cargo”

(3) Select “PM4 Enquiry”

(4) Select “By Vessel”

(5) Fill in the required details

(6) Click Add

(7) Complete the application and submit.

  •  For import cargo, the PM4 is already approved and made available before vessel berth Jurong Port. This must accompany the EDO created by the Charterer Agent before the cargo/container is discharged.
  • Submitted application in JP-Online will be reviewed and approved by Maritime & Port Authority (MPA)’s Port Chemist as the first approval. Any remarks or rejection will be made by Port Chemist. When application is rejected by Port Chemist, Jurong Port Workplace Safety Health will also reject the application. Approved/rejected application will then be transmitted to JP-Online by Port Chemist. routed  to Jurong Port Workplace Safety and Health Department, which will do the second approval / rejection.
  • The applicant can view the PM4 in the JP-Online and act accordingly.
  • Late submission (less than 24 hours) are liable for penalty charges.

Lighterage

Lighter Terminals

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What are the services available at the Lighter Terminals?

The Lighter Terminals act as primary gateways for the supply of ship provisions and spares.

Companies could operate as a Boat Operator and/or Customer (Consignee/Shipper).

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How many terminals are available for delivery of ship store to vessels at Off Port Limits (OPL)?

There are 2 terminals available, Penjuru Lighter Terminal and Marina South Wharves from where ship chandlers could deliver ship stores to vessels anchored at OPL.

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How can companies register to use the services of the terminals?

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What document is required for ship stores at both Penjuru Lighter Terminal and Marina South Wharves?

The Delivery Shipment Advice (DSA) is the document required for goods to enter Penjuru Lighter Terminal and Marina South Wharves. The DSA can be submitted either in JP-Online or as manual application.


JP-ONLINE

(1) Login to JP-Online

(2) Proceed to “LWMS”

(3) Select “Cargo Declaration”

(4) Fill in all required fields and press “New”

(5) Fill in all relevant fields including Export & Import details (where required)

(6) Complete the DSA & submit


Manual Application

Terminal user without Credit Account can download the Manual DSA and have it transacted at the respective terminal.

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What are the applicable charges for Lighter Terminals?

International Joint Ventures

Overseas Ports

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China

  • Rizhao Jurong Port Terminal (Rizhao)
  • SDIC Jurong Yangpu Port (Hainan)
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Indonesia

  • Marunda Centre Terminal (Jakarta)

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Jurong Port

Headquartered in Singapore, Jurong Port is a leading international multipurpose port operator handling general, bulk and containerised cargo. Jurong Port began operations in 1965 as a general and bulk cargo port, serving the development needs of Singapore’s Jurong industrial estate. Today, its main gateway terminal in Singapore welcomes more than 15,000 vessels each year from both the region and internationally.

JURONG PORT

  • 37 Jurong Port Road Singapore 619110
  • +65 6265 0666
  • jpcss@jp.com.sg
PENJURU LIGHTER TERMINAL
  • 42G Penjuru Road

    Singapore 609151
  • +65 6413 9614
  • +65 6316 2072
  • jpcss@jp.com.sg
MARINA SOUTH WHARVES
  • 71 Marina Coastal Drive
    Singapore 018946
  • +65 6413 9617
  • +65 6604 9403
  • jpcss@jp.com.sg
OFFSHORE MARINE CENTRE
  • 101 Tuas South Ave 8
    Singapore 637423
  • +65 6660 9057
  • PLHComm@jp.com.sg
JURONG PORT ACADEMY
  • Jurong Port Admin Building
    37 Jurong Port Road
    Singapore 619110
  • jpacademy@jp.com.sg
Copyright © 2017 Jurong Port Pte Ltd. All Rights Reserved
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