To register you will need to click on ‘Register Account’ and enter your JP-Online User ID and Password, followed by entering the OTP sent via SMS to your registered mobile number tied to your JP-Online account. After verification, you will need to set up your login method by entering your desired 6-digit PIN code andRead more
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The JP Authenticator app serves as a one-stop authentication solution for port users, enabling access to the JP Homeport app and other JP mobile apps. Steps: (1) Register JP-Online account within the app (2) Choose between PIN code or fingerprint for login (3) JP Authenticator verifies identity for access (4) Grant access to JP Homeport appRead more
No, the mobile apps are only available on Android devices. Jurong Port will continue to work on bringing these mobile apps to iOS devices for port users in the future.Read more
The mobile apps are available on Android devices and the download links on the Google Play Store are as follows: JP Authenticator: https://play.google.com/store/apps/details?id=sg.com.jp.authenticator JP Homeport: https://play.google.com/store/apps/details?id=sg.com.jp.homeport LT Connect Mobile: https://play.google.com/store/apps/details?id=sg.com.jp.lighterage&pcampaignid=web_shareRead more
The mobile apps are JP Authenticator and JP Homeport. For Lighterage Terminals, it will be LT Connect Mobile. JP Authenticator: Allows users to verify their identity Used for logging into JP Homeport JP Homeport: Provides access to various operational modules Supports users’ operational needs at Jurong Port LT Connect Mobile: Process access to LT operationalRead more
The JP Homeport app includes the ‘Digital Tally Solution’ module, designed specifically for stevedoring companies to manage their cargo tallying process. This module allows them to update cargo tallies in Tally Sheet and submit cargo reports in Vessel Report.Read more
To log in, either open the JP Homeport app and select ‘Login with JP Authenticator’ to be redirected to the JP Authenticator app’s login page, or simply open the JP Authenticator app and click on the JP Homeport app icon, which will take you directly to the login page.Read more
The JP Homeport app is a one-stop work solution for port users to access various Homeport modules to support their operational needs at Jurong Port. Users will need to authenticate using the JP Authenticator app before they can login to their account. Read more
For NOI fines, please send in your queries to Jurong Port Customer Services (JPCS) via our Enquiries FormRead more
Scenario 1 – Cannot login due to outstanding balance Please check if your current outstanding is below your deposit/Bankers Guarantee amount. Share a screenshot of the payment that you have made and send it to our Finance team at finar@jp.com.sg. Kindly allow up to 2 working days for updating of receipts. The system will automaticallyRead more
