For safety-related fines, do send your enquiry to jpfss@jp.com.sg For security-related fines, do send your enquiry to security@jp.com.sgRead more
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Scenario 1 – Cannot login due to outstanding balance Please check if your current outstanding is below your deposit/Bankers Guarantee amount. Share a screenshot of the payment that you have made and send it to our Finance team at finar@jp.com.sg. Kindly allow up to 2 working days for updating of receipts. The system will automaticallyRead more
For additional access, your Data Security Administrator (DSA) will need to email jpcss@jp.com.sg with the following details: Company Name UserID Access Required Purpose of AccessRead more
Please send a screenshot of the error message to jpcss@jp.com.sgRead more
Please inform your Data Security Administrator (DSA) to login to JP-Online and check if your mobile number and email address are updated.Read more
The enforcement charges is a fixed quantum based on i) severity level (SL) of stowage non-compliance and ii) tonnage handled at the Port. It will be applied to the carriers/owners/principal and consignees, based on their respective SLs.Read more
The stowage requirements will be implemented with effect from 16 May 2022. All vessels carrying steel cargoes berthing at Jurong Port and Sembawang Wharves after 16 May 2022, 0000hrs shall comply with the stowage requirements.Read more
The Inspection Officer will conduct assessments of the stowage condition before the start and throughout the operations to determine the condition of the stowage. Assessment will be made against the stowage non-compliance (NC) checklist which covers the aspects of steel stowage, lashing, dunnage and bundling. NC points will be given to each non-compliance observed. PleaseRead more
The guidelines aim to address the various operational and safety challenges experienced by the Ports, particularly poor and unsafe stowage. For details, please download the following files: File Name Description 1 Stowage Guidelines_Summary Summarised description of the stowage guideline 2 No. 49A of 2019 – Best Practice Guidelines For Stowage And Securing of Steel CargoRead more
The stowage requirements applies at both terminals. For the punitive actions, it will be assessed and applied by the terminals separately. The applicable enforcement changes will be pro-rated (based on tonnage split) and collected by both terminals. Read more
