Hauliers need to present a PDF copy of the DN to the Main Gate officer when departing the JP with cargo. Failing to present the DN will result in exit clearance being denied.Read more
Blog
Email [email protected] during office hours (Mon to Thu, 8.30am to 6pm; Fri 8.30am to 5pm), or [email protected] after office hours to request cancellation. All cancellations must proceed within the same day, before 2359hrs.Read more
For JP Account ADP, after DN is successfully created through SST, a PDF copy of the DN will be generated automatically. For PayNow transactions, the PDF DN will only be available after full payment has been received. Users must save the PDF copy and present it to the gate officer when exiting JP.Read more
Your authorisation to collect the cargo, payment mode, cargo status, vehicle number, Identity Card Number / Work Pass number / Passport number (Foreigner) and quantity to be delivered per vehicle.Read more
You must be an Authorised Delivery Party (ADP), hold a valid EDO ASN number, and have a valid JP Pass number to log in to Cargo SST to create a DN.Read more
DN is created based on the following status: Local Cargo / Shutout Cargo Delivered Locally / Import Ship Store Transhipment Cargo (TESN) Transhipment Cargo Delivered LocallyRead more
Possible reasons include: No valid JP Pass. SST access has not been activated for your pass. Your user access has not been updated by the Pass Office. You are not the Authorised Delivery Party (ADP).Read more
No. Customers without a JP Pass cannot access Cargo SST and therefore cannot create a DN or UA through Cargo SST.Read more
No. Cargo SST access must be activated on your JP Pass before you can create a DN or UA using Cargo SST.Read more
Your JP Pass may not have Cargo SST access enabled. Contact the Pass Office to update your access rights. They can be contacted at 6660 9087 or [email protected].Read more
