The JP Homeport app is a one-stop work solution for port users to access various Homeport modules to support their operational needs at Jurong Port. Users will need to authenticate using the JP Authenticator app before they can login to their account. Read more
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For NOI fines, please send in your queries to Jurong Port Customer Services (JPCS) via our Enquiries FormRead more
Scenario 1 – Cannot login due to outstanding balance Please check if your current outstanding is below your deposit/Bankers Guarantee amount. Share a screenshot of the payment that you have made and send it to our Finance team at finar@jp.com.sg. Kindly allow up to 2 working days for updating of receipts. The system will automaticallyRead more
For additional access, your Data Security Administrator (DSA) will need to submit a request through our online form with the following details: Company Name UserID Access Required Purpose of AccessRead more
Please send a screenshot of the error message to us via our Enquiries Form.Read more
Please inform your Data Security Administrator (DSA) to login to JP-Online and check if your mobile number and email address are updated.Read more
The enforcement charges is a fixed quantum based on i) severity level (SL) of stowage non-compliance and ii) tonnage handled at the Port. It will be applied to the carriers/owners/principal and consignees, based on their respective SLs.Read more
The stowage requirements will be implemented with effect from 16 May 2022. All vessels carrying steel cargoes berthing at Jurong Port and Sembawang Wharves after 16 May 2022, 0000hrs shall comply with the stowage requirements.Read more
The Inspection Officer will conduct assessments of the stowage condition before the start and throughout the operations to determine the condition of the stowage. Assessment will be made against the stowage non-compliance (NC) checklist which covers the aspects of steel stowage, lashing, dunnage and bundling. NC points will be given to each non-compliance observed. PleaseRead more
The guidelines aim to address the various operational and safety challenges experienced by the Ports, particularly poor and unsafe stowage. For details, please download the following files: File Name Description 1 Stowage Guidelines_Summary Summarised description of the stowage guideline 2 No. 49A of 2019 – Best Practice Guidelines For Stowage And Securing of Steel CargoRead more
