No action is required until you receive your individual notification. Please do not submit refund or adjustment requests before notification is issued.Read more
Blog
Qualifying port users will receive an individual notification within three (3) months from the date of the circular.Read more
This refers to timely GIRO payments over the preceding 12 months, based on JP’s payment records.Read more
The revision applies to port users on GIRO arrangement. If you are not currently on GIRO, we encourage you to set this up so that the 12-month payment record can begin accruing. Please contact finar@jp.com.sg for assistance.Read more
You will qualify once you have completed 12 consecutive months of consistent good GIRO payment.Read more
Qualifying port users will receive approximately 25% reduction in their required security deposit. The minimum security deposit remains at S$1,000 regardless of the reduction.Read more
Port users who make payment via GIRO arrangement and have maintained a consistent good payment record for at least 12 consecutive months qualify for the revised security deposit.Read more
From October 2026, the GIRO collection frequency will be revised from twice monthly to weekly. Collections will take place every Friday, with the first weekly GIRO collection scheduled for Friday, 9 October 2026. Thereafter, collections will continue on a weekly basis every Friday.Read more
Applications and renewals for Equipment Permit Cards can be done via the online MEL Application. For detailed instructions, please refer to this step-by-step guide.Read more
For assistance, please contact: MEA@JP.COM.SG.Read more
