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Application for STP can be applied only on the day of the visit. Supporting documents [Electronic Delivery Order (EDO), Electronic Shipping Note(ESN), Company Sponsor letter] must be produced to substantiate the request.Read more

S$3.00 per successful application, payable by cash card or NETS at the Pass & Permit office.Read more

Companies either with or without credit accounts can apply for STP. STP is available for up to 7 days access to the port. One of the following documents must be submitted in person to the Pass & Permit office during application: Electronic Delivery Order (EDO)/ Electronic Shipping Note (ESN)/ Delivery Order (DO)/ Delivery Invoice (DI)Read more

ALL port users who want to enter the port, need a Long Term or Short Term Pass. Long Term Pass is issued for a minimum of 1 year and to a maximum of 3 years. Short Term Pass is issued for ad-hoc visit for a minimum of 1 day and up to a maximum ofRead more

Change of password is required when a JP-Online Account has been inactive for more than 3 months. At login, the system will prompt to request for new password. Follow the steps below for a new password: (1) At JP-Online login page, click “Forgot your password? Click here” (2) Key in the User ID and either the e-mailRead more

JP-Online Account will be locked upon 3 incorrect password entries. You can follow one of the 3 options below to unlock it.Read more

Note: *ONLY Data Security Administrator (DSA) can retrieve the IDRead more

(1) At JP-Online login page, click “Forgot your password? Click here” (2) Key in the User ID and either the e-mail or hand phone number (User must ensure that either the e-mail or handphone must be registered in the JP-Online). (3) Indicate the mode of receipt and submit. (4) A temporary password will be sent to login. (5) On loginRead more

(1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select Download Application Forms (4) Select “JP-ONLINE Access/ Subscription Amendment” – Save file as [Your company’s name.pdf] (5) Complete the form [Under “EXISTING ACCESS / SUBSCRIPTION” indicate E-Account access] (6) After completing the form, look for “eForms” on the header tab & click. (7) Select Submission (8) Under Type of Application, Select “JP-ONLINE Access/SubscriptionRead more

E-Account access is for company with JP Credit Account, allowing them to view the invoices and statements in the JP-Online. Separate JP-Online access is provided to customer to log in on receiving the e-invoices and for verifying the validity of the invoices.Read more