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Popular questions

e

What is the process for the application of Long Term Pass (LTP)?

LTP is applicable for:

  • Credit Account holders
  • Non-credit Account holders but sponsored by a Credit Account holder of Jurong Port

Application Process:

(1) Apply in JP-Online

(2) When the form has been submitted successfully, the DSA will receive an email notification requesting endorsement of the pass application

(3) DSA should then do follow the process below:

  • Login to JP-Online
  • Select Pass
  • Select Endorse Application
  • Select Pass Type (Long Term)
  • Select View
  • Select Approve the application

(4) Upon receiving the endorsed application, the Pass Office will verify the supporting documents before approving the application

Once approved, an email notification will be sent to the DSA.

e

What are the Long Term and Short Term Pass?

All port users are required to have a valid port pass to enter the port.

Long Term Pass is valid for a period ranging from 1 to 3 years, suitable for individuals requiring frequent or continuous access to the port over a longer period.

Short Term Pass is valid for a duration of 1 to 7 days, typically issued for ad hoc visits, meetings and short-term work assignments.

e

How do I request for JP Pass Sponsor Access to endorse Long Term Pass (LTP) application?

JP Pass Sponsor is provided to the company’s Data Security Administrator (DSA) for endorsing LTP submitted.

e

Is vehicle registration required for entry into the port?

Motorcycles and bicycles are not allowed entry into the port.

All other vehicles, local or foreign-registered, must complete a one-time registration in JPOnline. For those without JPOnline account, you can fill out the Vehicle Registration Application Form and submit it to JP Pass Office at passoffice@jp.com.sg for registration.


Modes of Registration:

JP-Online Application – (customer/port user with both Credit and JP-Online Accounts)

(1) Login to JPOM

(2) Proceed to “Other Services”

(3) Select “Vehicle Info Registration”

(4) Select “Create”

(5) Enter the relevant information, ie. Vehicle/Trailer no, Name of declarant, Contact No, Vehicle Type, Unladen Weight

(6) Kindly read the Terms & Conditions and select “I agree”

(7) Submit Application

*NO Payment is required for registration of vehicle

Manual Application

(1) Go to https://jponline.com.sg/jppass/ui/home

(2) Under “Vehicle Entry Permit (VEP)”, download “Vehicle Information Registration”

(3) Completed form to be submitted to:

  • Pass Office physically OR
  • By email (scanned copy)

The company details, In-Vehicle Unit (IU) number and unladen weight of the vehicle need to be indicated in the application form for both JP-Online and manual registration.

e

What type of account should I open to use the services in Jurong Port and the Lighter Terminals?

Jurong Port and the Lighter Terminals operate as separate cost centres. Hence, 1 to 3 separate credit accounts may be required:

  • For Jurong Port: General Bulk
  • For Lighter Terminals: Penjuru Lighter Terminal & Marina South Wharves accounts (both terminals share a single account number)

Jurong Port

Headquartered in Singapore, Jurong Port is a leading international multipurpose port operator handling general, bulk and containerised cargo. Jurong Port began operations in 1965 as a general and bulk cargo port, serving the development needs of Singapore’s Jurong industrial estate. Today, its main gateway terminal in Singapore welcomes more than 15,000 vessels each year from both the region and internationally.

JURONG PORT

  • 37 Jurong Port Road Singapore 619110
  • +65 6265 0666
  • Enquiry Form
PENJURU LIGHTER TERMINAL
  • 42G Penjuru Road

    Singapore 609151
  • +65 6413 9614
  • +65 6316 2072
MARINA SOUTH WHARVES
  • 71 Marina Coastal Drive
    Singapore 018946
  • +65 6413 9617
  • +65 6604 9403
OFFSHORE MARINE CENTRE
  • 101 Tuas South Ave 8
    Singapore 637423
  • +65 6660 9057
  • PLHComm@jp.com.sg
JURONG PORT ACADEMY
  • Jurong Port Admin Building
    37 Jurong Port Road
    Singapore 619110
  • jpacademy@jp.com.sg
Copyright © 2025 Jurong Port Pte Ltd. All Rights Reserved. Terms of Use | Privacy Statement
  • Home
  • Why Us
  • Our Expertise
    • Construction Ecosystems
      • RMC Ecosystem
      • Cement Terminal
      • Steel Terminal
    • Lighterage Ecosystem
      • Lighter Terminals
    • Energy Ecosystem
      • Jurong Port
        Tank Terminals
      • Jurong Port
        Universal Terminal
    • Containers
      • Conventional Containers
    • Other General and Bulk Cargo
      • Project Logistics Hub (& Projects Showcase)
      • Offshore Marine Centres
      • General / Break Bulk
      • Ro/Ro
      • Dry and Liquid Bulk
  • International Presence
    • China
      • Rizhao Port Jurong Terminal (Rizhao)
      • SDIC Jurong Yangpu Port (Hainan)
    • Indonesia
      • Marunda Center Terminal (Jakarta)
  • About Us
    • Overview
    • Awards & Milestones
    • Leadership
    • Business Partnerships
    • Port Layout
    • Environmental, Health & Safety
    • Sustainability
    • Port Rules & Regulations
    • Whistle Blowing Policies
  • Join Us
    • Job Opportunities
    • Internship and Scholarship
    • JP Academy
  • Contact Us
    • Contacts & Locations
    • Enquiries
  • FAQs
  • News Centre
    • Press Releases
    • Feature Stories
    • Port Circulars
    • Corporate Social Responsibility
  • JP Connectivity
  • Pass Application
  • JP Online
  • Tender/RFx
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