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Popular questions

e

Is vehicle registration required for entry into the port?

Motorcycles and bicycles are not allowed entry into the port.

All other vehicles, local or foreign-registered, must complete a one-time registration in JPOnline. For those without JPOnline account, you can fill out the Vehicle Registration Application Form and submit it to JP Pass Office at passoffice@jp.com.sg for registration.


Modes of Registration:

JP-Online Application – (customer/port user with both Credit and JP-Online Accounts)

(1) Login to JPOM

(2) Proceed to “Other Services”

(3) Select “Vehicle Info Registration”

(4) Select “Create”

(5) Enter the relevant information, ie. Vehicle/Trailer no, Name of declarant, Contact No, Vehicle Type, Unladen Weight

(6) Kindly read the Terms & Conditions and select “I agree”

(7) Submit Application

*NO Payment is required for registration of vehicle

Manual Application

(1) Go to https://jponline.com.sg/jppass/ui/home

(2) Under “Vehicle Entry Permit (VEP)”, download “Vehicle Information Registration”

(3) Completed form to be submitted to:

  • Pass Office physically OR
  • By email (scanned copy)

The company details, In-Vehicle Unit (IU) number and unladen weight of the vehicle need to be indicated in the application form for both JP-Online and manual registration.

e

What is the process for JP-Online user application? How do I fill up the forms on JP-Online?

(1) Go to https://www.jurongportonline.com/JPPASS/

(2) Look for eForms

(3) Select “JP-Online Access Or Subscription Amendment Form”

(4) Select “JP-ONLINE Access / Subscription Amendment” – Save file name as [“Your Company’s name”.pdf]

(5) Complete the form

(6) Select Submission

(7) Under “Type of Application”, select “JP-ONLINE Access / Subscription Amendment”

(8) Select Add

(9) Attach completed eForm & click Submit


After the creation of JP-Online Account, an acknowledgement form will be generated by Jurong Port Information Technology Department (JPITD). User ID will be processed for the Data Security Administrator (DSA) of the company.

The acknowledgement form is forwarded to the company for endorsement.

Upon receiving the endorsed form, JPITD will assign the functions based on the Credit Account.

e

What type of account should I open to use the services in Jurong Port and the Lighter Terminals?

Jurong Port and the Lighter Terminals operate as separate cost centres. Hence, 1 to 3 separate credit accounts may be required:

  • For Jurong Port: General Bulk
  • For Lighter Terminals: Penjuru Lighter Terminal & Marina South Wharves accounts (both terminals share a single account number)
e

Do I require a Vehicle Entry Pass to drive into the port?

Vehicle Entry Pass (VEP) is required for pick-up trucks, panel vans, covered vans and private cars driving into the port. Please ensure your Cashcard has sufficient balance and is inserted into the IU reader during exit.

Daily Vehicle Entry Pass

Local Vehicle: There is no application form for daily VEP. A $2 fee will be deducted during exit, allowing multiple trips within 24hours from the time of entry.

Foreign Vehicle: Foreign vehicle drivers must apply for a VEP at the Pass Office, with a maximum validity of 5 days. The Pass Office will issue a paper VEP, which drivers are required to display it on their dashboard.

(1) Go to https://jponline.com.sg/jppass/ui/home

(2) Under “Vehicle Entry Permit (VEP), download ‘Daily Vehicle Entry (For Vehicle Without IU)’


(3) Physically submit the completed form to the Pass Office counter

[Payment is by CashCard, NETS, or contactless mode]


Season Parking Vehicle Entry Pass – (LOCAL VEHICLE ONLY)

(1) Go to https://jponline.com.sg/jppass/ui/home

(2) Under “Vehicle Entry Permit (VEP), download ‘Season Parking Application’


(3) Completed form to be submitted to:
• Pass Office physically OR
• By email (scanned copy)

[Payment is by CashCard, NETS, Cheque or contactless payment]

e

How do I apply for a Credit Account to operate at Jurong Port and the Lighter Terminals?

(1) Go to https://www.jurongportonline.com/JPPASS/

(2) Look for eForms

(3) Select Download Application Forms

(4) Select New Account- Save file name as [ “Your Company Name”.pdf]

(5) Complete (new Credit Account application) page 1 only

(6) After completing the form, look for “eForms” on the header tab & click

(7) Select Submission

(8) Under “Type of Application”, select “New Account”

(9) Select Add

(10) Attach the following:

  • Completed e-Form
  • ACRA Business Profile (Not older than 3 months) and
  • Audited Financial Statements for the past 2 years. If Unavailable, Unaudited Financial Statements and/or the Management Accounts, must be signed by Directors and Head of finance

(11) Provide SMS & Email details

(12) Click Submit


Note: A Credit Account is a compulsory requirement to operate in Jurong Port, Penjuru Lighter Terminal and Marina South Wharves. The account generates the charges for operations carried out.

Jurong Port

Headquartered in Singapore, Jurong Port is a leading international multipurpose port operator handling general, bulk and containerised cargo. Jurong Port began operations in 1965 as a general and bulk cargo port, serving the development needs of Singapore’s Jurong industrial estate. Today, its main gateway terminal in Singapore welcomes more than 15,000 vessels each year from both the region and internationally.

JURONG PORT

  • 37 Jurong Port Road Singapore 619110
  • +65 6265 0666
  • Enquiry Form
PENJURU LIGHTER TERMINAL
  • 42G Penjuru Road

    Singapore 609151
  • +65 6413 9614
  • +65 6316 2072
MARINA SOUTH WHARVES
  • 71 Marina Coastal Drive
    Singapore 018946
  • +65 6413 9617
  • +65 6604 9403
OFFSHORE MARINE CENTRE
  • 101 Tuas South Ave 8
    Singapore 637423
  • +65 6660 9057
  • PLHComm@jp.com.sg
JURONG PORT ACADEMY
  • Jurong Port Admin Building
    37 Jurong Port Road
    Singapore 619110
  • jpacademy@jp.com.sg
Copyright © 2025 Jurong Port Pte Ltd. All Rights Reserved. Terms of Use | Privacy Statement
  • Home
  • Why Us
  • Our Expertise
    • Construction Ecosystems
      • RMC Ecosystem
      • Cement Terminal
      • Steel Terminal
    • Lighterage Ecosystem
      • Lighter Terminals
    • Energy Ecosystem
      • Jurong Port
        Tank Terminals
      • Jurong Port
        Universal Terminal
    • Containers
      • Conventional Containers
    • Other General and Bulk Cargo
      • Project Logistics Hub (& Projects Showcase)
      • Offshore Marine Centres
      • General / Break Bulk
      • Ro/Ro
      • Dry and Liquid Bulk
  • International Presence
    • China
      • Rizhao Port Jurong Terminal (Rizhao)
      • SDIC Jurong Yangpu Port (Hainan)
    • Indonesia
      • Marunda Center Terminal (Jakarta)
  • About Us
    • Overview
    • Awards & Milestones
    • Leadership
    • Business Partnerships
    • Port Layout
    • Environmental, Health & Safety
    • Sustainability
    • Port Rules & Regulations
    • Whistle Blowing Policies
  • Join Us
    • Job Opportunities
    • Internship and Scholarship
    • JP Academy
  • Contact Us
    • Contacts & Locations
    • Enquiries
  • FAQs
  • News Centre
    • Press Releases
    • Feature Stories
    • Port Circulars
    • Corporate Social Responsibility
  • JP Connectivity
  • Pass Application
  • JP Online
  • Tender/RFx
Jurong Port