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Home FAQs Documentation

Cargo Clearance Documents

Import (Manifest, Electronic Delivery Order)

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What are the documents required for the import of shipment under local status?

For import shipment, the following must be documented in the JP-Online by the Agent:

Manifest:

The summary of the cargo that is to be offloaded from the vessel in Jurong Port. Cargo must be differentiated between “Local Delivery” and “Transshipment”. During submission, the correct mode of cargo movement must be indicated.

Follow the steps below to submit the manifest:

(1) Login to JP-Online

(2) Select “General Cargo”

(3) Select “Inward Cargo”

(4) Select “Manifest”

(5) Fill in all required details

(6) Click add & submit


Electronic Delivery Order (EDO):

An Authorised Slip Number (ASN) is assigned. The document is created by the Agent in exchange for the Bill of Lading. The Agent will then assign the EDO to Authorised Delivery Party for the collection of cargo and exiting the port.

Follow the steps below to create the EDO:

(1) Login to JP-Online

(2) Select “General Cargo”

(3) Select “Inward Cargo”

(4) Select “EDO”

(5) Fill in all required details

(6) Click add & submit

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What is the process before import of shipment is delivered out of the port?

Delivery Note (DN) is required before cargo can exit the port. This is applicable for cargo under local status. The transaction must be carried out at either the General Cargo (GC) counter or the Self- Service Terminals (SST).

The DN is only issued after payment is made for the packages transacted. This applies to cash account holders.


(1) Login to JP-Online

(2) Select “OPS”

(3) Select “General Cargo Ops”

(4) Select “DNUA”

(5) Select “DN”

(6) Key in relevant fields

(7) Click search

(8) Select EDO ASN No.

(9) Create the desired DN

(10) Click add & submit

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Is endorsement required before import cargo is taken delivery?

For liner scheme vessels, the Consignee or Authorised Delivery Party, after obtaining the Delivery Note (DN) at either the General Cargo (GC) counter or the Self-Service Terminals (SST) machine, must approach Terminal Agreement Holder to endorse the DN before the cargo exits the port. This applies to Terminal Agreement Holder Scheme. This is to ensure the correct packages are taken for delivery.

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How do I submit records for the import and export of containers at Conventional Terminal under local status?

For import containers


For export containers

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How do I submit Electronic Data Interchange (EDI) for General Cargo manifest?

Electronic Data Interchange (EDI) is the electronic interchange of business information using a standardized format; a process which allows one company to send information to another company electronically.


EDI for general cargo:

Made available to company who request for the process. The company must make use of the provided format and submit the manifest electronically. The received details are then uploaded to JP-Online.


EDI for container:

(1) Agent must login to JP-Online

(2) Select “Container”

(3) Select “Import/Transhipment Container”

(4) Select “Transhipment Local Instructions”

(5) Fill in all relevant fields

(6) Upload TLI

(7) Select Submit

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What documentation is needed for Land and Reship cargo and containers?

For Land and Re-ship operation, the agent is required to document the Electronic Shipping Note in JP-Online. For general cargo, the tonnage must be indicated.

For container, shippping agent to declare land and Reship status in TLI.
Service Charge is applicable for the Land and Re-ship operation. No Wharfage charge applies.

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Is escort mandatory for Out of Gauge (OOG) cargo or container to enter or exit the port?

  • Auxiliary police escort is mandatory for OOG cargo/container
  • Please refer to Land Transport Authority (LTA)’s guidelines

Export OOG Cargo/ Container

  • For general cargo under escort, the auxiliary police will deliver the cargo up to the main gate and/or West Gate side gate
  • From the main gate, the item is taken over by the Shipper of the cargo
  • The Shipper must arrange for 2 vehicles (Front and Rear) with hazard lights (working) before cargo is transported to the location in the port
  • For export OOG container, the auxiliary police will escort the container to the West Gate
  • On clearing the container records by West Gate office, the Shipper to arrange for 2 vehicles as escorts from the West Gate to the location/vessel for loading

Import OOG

  • The items to be escorted out of JP premise must be managed by the Consignee
  • The Consignee must arrange 2 vehicles (Front and Rear) with hazard lights (working) and transport the cargo to the gate
  • Auxiliary police escort will take over from the gates and deliver to location
  • For import OOG container, the container is escorted up to the West Gate by the Consignee with the assistance of 2 vehicles
  • After clearing the documentation, the auxiliary police will take over the escort duties to deliver to the location
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What is the process to unstuff cargo from container to load as loose cargo?

Click here to refer to circular as a reference for creating the mode of transport.

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How is Pre-gate done in JP-Online?

  • Haulier must be both Credit and JP-Online accounts holder
  • Access: GB/CT Haulier function

Import Container

Step 1:

(1) Login to JP-Online

(2) Under Container, select “Inward / Transhipment Container”

(3) Select “Import Haulier Pre-gate”

(4) Key in Haulier Code & Prime Mover numbers

(5) Click add then submit

 

Step 2:

(1) Haulier enters by West Gate, scan the pass, receive the Truck Instruction Document (TID)

(2) Proceed to the location to load the container

 

Step 3:

(1) After mounting, Haulier to proceed to West Gate, scan the pass, receive the Equipment Interchange Receipt (EIR) and exit the gate


Export Container

Step 1:

(1) Login to JP-Online

(2) Under Container, select “Export Container”

(3) Select “Export Haulier Pre-gate”

(4) Key in Haulier Code & Prime Mover numbers

(5) Click add then submit

 

Step 2:

(1) Haulier enters by West Gate, scan the pass, receive the Truck Instruction Document (TID)

(2) Proceed to the location to offload the container

 

Step 3:

(1) After dismounting, haulier to proceed to West Gate, scan the pass, receive the Equipment Interchange Receipt (EIR) and exit the gate

e

How is container booking reference created in JP-Online?

(1) The Agent logs into JP-Online

(2) Select “Container”

(3) Select “Export Container”

(4) Select “Container Booking”

(5) Key in Vessel name and Outward voyage

(6) Click Add and complete the document

(7) Select Submit

(8) This booking reference created is handed to the Haulier to create the Electronic Shipping Note (ESN)

e

What document is required for shut-out cargo?

An Electronic Shipping Note (ESN) is to be documented.
To deliver the shut-out cargo out of the port, the Shipper is to approach the vessel agent to create a shut-out record in JP-Online.

After the shut-out is done, an Electronic Delivery Order (EDO) for the shut-out cargo is to be created.
The Shipper is to transact shut-out delivery note at the general cargo counter before the cargo can exit the port.

Export (Booking Reference, Electronic Shipping Note)

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What document needs to be submitted for shipper for cargo under local status?

Agent

Create the Booking Reference in the JP-Online.


Shipper

Create the Electronic Shipping Note. An Authorised Slip Number (ASN) is transmitted. Unloading Advice (UA) is transacted when the cargo is cleared at either General Cargo counter or the Self-Service Terminal before loaded vessel. The UA is then used to exit the port.

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What are the documents required for local export container in JP Online?

The Agent creates the Booking Reference in JP-Online and provides it to the Haulier.

(1) The Haulier to login to JP-Online

(2) Select “Container”

(3) Select “Export Container”

(4) Select “Electronic Shipping Note”

(5) Key in Booking Reference Number

(6) Click Add

(7) Select Submit


For export pre-gate:

(1) The Haulier to login to JP-Online

(2) Select “Container”

(3) Select “Export Container”

(4) Select “Export Haulier Pre-gate“

(5) Key in:

  • Vessel Name
  • Voyage No.
  • Haulier Code
  • Prime Mover No.

(6) Click Add

(7) Complete form & Submit

Transshipment (Booking Reference, Transshipment Electronic Shipping Note)

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What is the documentation process for transshipment cargo (JP to JP, JP to PSA and PSA to JP)?

For JP – JP

  • 1st carrier Agent must create the Manifest in JP-Online. Transshipment status must be indicated
  • 1st carrier Agent creates an Electronic Delivery Order (EDO)
  • To connect cargo to the 2nd carrier, the 2nd carrier Agent creates a Booking Reference
  • The Authorised Delivery Party (ADP)/Electronic Shipping Note (ESN) declarant creates the Transshipment Electronic Shipping Note (TESN). Nominate the 2nd
  • The TESN must be cleared at either the counter or the SST before delivering for shipment. The cargo can then be loaded to 2nd carrier

For JP – PSA

  • 1st carrier Agent creates Manifest in JP-Online. The transshipment status must be indicated during submission
  • Shipper on confirmation of 2nd carrier proceed as below:

(1) Login to JP-Online

(2) Select “General Cargo”

(3) Select “Renominate Cargo”

(4) Select “TESN”

(5) Select “JP – PSA”

(6) Click Add

(7) Key in 1st carrier EDO

(8) Key in 2nd carrier name at PSA

(9) Click Submit

Trucker proceeds to truck the cargo to PSA


FOR PSA – JP

General Cargo

(1) 1st carrier Agent creates Manifest & EDO in Portnet

(2) ADP nominates 2nd carrier in Portnet

(3) 2nd carrier Agent creates booking reference in JP-Online

(4) ESN declarant creates TESN (PSA to JP)

(5) Trucker proceeds to truck cargo from PSA to JP

(6) Trucker creates UA after cargo entered JP

Container

(1) 1st carrier Agent creates TLI and nominates the 2nd carrier

(2) Box operator performs “INTA” in Portnet to nominate Haulier

(3) Container records transmitted to JP-Online

(4) Haulier proceeds to truck container from PSA to JP

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What is the process for transshipment containers (JP to JP)?

The Agent is to submit the following before the Actual Time of Berthing (ATB) of the vessel. (Closing time is before Actual Time of Unberthing (ATU) of the vessel for conventional terminal)


 

Step 1: Submit the required information on JP-Online first

(1) Login to JP-Online

(2) Select “Container”

(3) Select “Import/Transhipment Container”

(4) Select “Transhipment Local Instructions”

(5) Key in

  • Vessel name
  • Voyage In
  • Slot Operator
  • Container Operator

(6) Click Add

(7) Complete the form as required

(8) Select Submit


Step 2: The container from the 1st carrier is connected to the 2nd carrier at the Transshipment Local Instruction (TLI)

Step 3: The 2nd carrier details, the container number are updated in the TLI

Step 4: The container is transferred to the yard for storage to await berthing of 2nd

Step 5: On the berthing of the 2nd carrier, the Haulier is assigned to deliver the container for loading. (For the conventional terminal, Haulier is appointed by box operator)

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What is the process to connect transshipment container to PSA (JP to PSA)?

(1) The Agent when submitting the Transshipment Local Instruction (TLI) must indicate the 2nd carrier is berthing at PSA

(2) For conventional terminal, Haulier is appointed by box operator

(3) The information is transmitted to Portnet upon creation of Electronic Delivery Order (EDO)

(4) PSA in return receives the container record in the “JP to PSA” holding area in Portnet. Box operator login Portnet to submit the container record. There should be a confirmed vessel in PSA record for the connectivity to be successful

Misc Application (General Cargo)

E

For the Conventional Terminal transactions, how can port users submit their applications for 1. Hire of Steel Spreader, 2. Overnight Parking of Forklift/Shore Crane, 3. Overnight Parking of Vehicles, 4. Use of Space?

(1) Login to JP-Online

(2) Select “Other Services”

(3) Under “GB Misc Application”

(4) Under the type of application, choose your desired application

(5) Key in Date From /To

(6) Click Submit at Application Status

(7) Click Add

(8) Complete the form & Submit


The department concerned (Operations and Storage Management team) will then review and approve the application. A reference number will be assigned on approval of the application.

Container Clearance Documents

Transshipment Local Instruction (TLI) / Electronic Delivery Order (EDO)

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Who creates the Transshipment Local Instruction (TLI) and Electronic Delivery Order (EDO) for container?

For import, the Agent creates both the TLI and EDO in the JP-Online.

Transshipment Local Instruction (TLI)

(1) Login to JP-Online

(2) Select “Container”

(3) Select “Import/Transhipment Container”

(4) Select “Transhipment Local Instructions”

(5) Key in

  • Vessel
  • In Voyage
  • Slot Operator
  • Container Operator

(6) Click Add

(7) Complete document & Submit


Electronic Delivery Order

The Agent creates the EDO after submitting the TLI. EDO can be documented by either as a single container or by vessel, where multiple containers can be created.


EDO by Container

(1) Login to JP-Online

(2) Select “Container”

(3) Select “Import/Transhipment Container”

(4) Select “Electronic Delivery Order”

(5) Select “EDO By Container”

(6) Key in container number & click Add

(7) Complete the request & Submit


EDO by Vessel

(1) Login to JP-Online

(2) Select “Container”

(3) Select “Import/Transhipment Container”

(4) Select “Electronic Delivery Order”

(5) Select “EDO By Vessel”

(6) Key in Container Operator

(7) Select Vessel Name

(8) Key in Voyage In and click add

(9) Complete the request & Submit

e

What document is required for local export containers to load at Jurong Port?

The Agent creates the Booking Reference in the JP-Online and hands it over to Haulier. The Haulier with JP-Online access will create the Electronic Shipping Note (ESN).

Step 1: Create Booking Reference:

(1) Agent logins to JP-Online

(2) Select “Container”

(3) Select “Export Container”

(4) Select “Container Booking”

(5) Key in Slot Operator and Container Operator

(6) Select Search Vessel

(7) Select Voyage Out

(8) Key in Parent Booking Reference

(9) Click Add

(10) Complete the application and submit


Step 2: Handover booking reference to Haulier & Haulier creates Electronic Shipping Note (ESN):

(1) Haulier is to login to JP-Online

(2) Select “Container”

(3) Select “Export Container”

(4) Select “Electronic Shipping Note”

(5) Key in booking reference

(6) Click add and submit


Step 3: After submission of ESN, Haulier is required to create export pre-gate before the container can be trucked into port.

(1) Haulier is to login to JP-Online

(2) Select “Container”

(3) Select “Export Container”

(4) Select “Export Haulier Pre-gate”

(5) Key in

  • Vessel Name
  • Voyage No.
  • Haulier Code
  • Prime Mover No.

(6) Click on Add

(7) Complete the form & Submit

e

Is Pre-gate required for the import and export of containers?

  • Pre-gate is compulsory for both
  • For both import and export, the driver must scan the pass at the West Gate, obtain the documents, and proceed based on the type of operation (import/export)
  • Pre-gate is applicable for all containers movement through West Gate
  • Notice of Infringement (NOI) is served for non-compliance to carry out Pre-gate

Import Container

The Agent releases the Electronic Delivery Order (EDO) to the assigned Haulier appointed by the Consignee.

(1) Haulier login to JP-Online

(2) Select “Container”

(3) Select “Import/Transhipment Container”

(4) Select “Import Haulier Pre-gate”

(5) Key in

  • Vessel Name
  • Voyage In
  • Haulier Code
  • Prime Mover No.

(6) Click Add

(7) Complete the form & Submit


Export Container

Electronic Shipping Note (ESN) is first documented.

(1) Login to JP-Online

(2) Select “Container”

(3) Select “Export Container”

(4) Select “Export Haulier Pre-gate”

(5) Key in

  • Vessel Name
  • Voyage No.
  • Haulier Code
  • Prime Mover No.

(6) Click Add

Vehicle Related Documents

Vehicle Time Slot Booking (VTSB)

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What is Vehicle Time Slot Booking (VTSB)?

VTSB is a function to allow laden vehicle (trailer) to book a time slot before entering Jurong Port Main Gate for the delivery of cargo. The system is designed to reduce gate congestion and hence improve the overall efficiency of the Haulier community. The booking is applicable during the peak period daily from Monday to Friday excluding weekends and Public Holidays.


Followings are the highlights of the VTSB system in JPOM:

  • Vehicle must be registered in Vehicle Information Registration (VIR) before booking is allowed
  • VTSB is required for all laden trailers
  • Booking of a time slot to include ASN number
  • Cancellation of vehicle time slot will automatically cancel the ASN number assigned to the vehicle
  • All foreign laden trailers entering the port are required to perform VTSB with effect from 1 September 2014
  • All procedures and charges remain unchanged except for the following:
    – Block booking – No block booking available for foreign laden trailers
    – Grace period – Additional 30 minutes grace period before and after booked time slots for foreign laden trailers
e

What is the submission process of Vehicle Time Slot Booking (VTSB) for local vehicles (trailers)?

Local Vehicle refers to Singapore registered 20’ and 40’ laden trailer that is arrived at Jurong Port.

Normal Booking

Definition: Booking of individual time slot of 1 hour each for individual vehicle only. Booking is allowed for submission before cargo is transported into the port.

Conditions:

  • Booking is allowed 30 minutes before the intended time slot on the date of arrival
  • Booking can be applied 3 days prior the intended time slot
  • Cancellation of booking must be made 30 minutes or more before booked time slot, else late cancellation charge of S$4.00 is imposed

Block Booking

Definition: Booking group or multiple vehicles into a range of 4 hours’ time slot. Under this booking, the vehicles that are blocked booked must be arrived within the 4 hours of the time slot.

Conditions:

  • Minimum number of vehicles is 10
  • Maximum number of vehicles is 30

Supplementary Booking

Definition: Booking of individual vehicle time slot; can be booked after the expiry of the first 30 minutes of the booked time slot. It is subjected to supplementary charges

Conditions:

  • Supplementary booking is not subject to time constraints
  • Supplementary Booking that are booked will be automatically approved in the system and is subjected to cancellation, late and no-show charges when booked time slot is withdrawn or cancelled

For booking of Vehicle Time Slot Booking (VTSB), the submission is to be done in JPOM:

(1) Login to JPOM

(2) Select “More”

(3) Select “Other Services”

(4) Select “Vehicle Time Slot Booking”

(5) Choose “Normal/Block/Supplementary booking”


(6) Click ADD and key in vehicle number

(7) Select Authorised Slip Number (ASN)

(8) Select the Time Slot

(9) Select Submit

The same process must be done for the 3 types of booking.

e

What is Vehicle Time Slot Booking’s (VTSB) grace period for local vehicles?

Grace periods of 30 minutes before booked time slot and 30 minutes after the expiry of booked time slot are provided and applicable for Normal booking and Supplementary and Block booking.

e

When does Vehicle Time Slot Booking (VTSB) for local vehicles expire?

  • Vehicles that fail to arrive within 1 hour 30 minutes prior to the booked time slot or expired time slot will be considered ‘no-show’ and charges will incur
  • Vehicle details and information in the booking system will be removed automatically and truckers will need to re-apply a new available time slot
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Is Vehicle Time Slot Booking (VTSB) required for trailer with cargo?

  • VTSB is required for laden local and foreign trailer that enter Jurong Port Main Gate for shipment and for delivery to the lease area (tenanted)

* Electronic Shipping Note (ESN) is the document that is required for the entry

  • VTSB is not required for empty trailer entering the port to deliver cargo
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What are the Peak and Off-Peak periods for Vehicle Time Slot Booking (VTSB)?

  • Peak Period – Monday to Friday, 0800-1559 hours
  • Off-Peak Period – Monday to Friday, 1600-0759 hours
  • No booking is required during weekends and Public Holidays
e

What is the submission process of Vehicle Time Slot Booking (VTSB) for foreign vehicles (Trailers)?

For booking of the Vehicle Time Slot Booking (VTSB), the following is required to be submitted in JPOM.

(1) Login to JPOM

(2) Select “More”

(3) Select “Other Services”

(4) Select “Vehicle Time Slot Booking”

(5) Choose “Normal/Supplementary booking”

(6) Click ADD and key in vehicle number

(7) Select Authorised Slip Number (ASN)

(8) Select the Time Slot

(9) Select Submit


Terms & Conditions

Block Booking
No block booking available for foreign laden trailers.

Grace Period
1-hour grace period each for before and after booked time slots (BTS).

Early Arrival
Within 2 hours and before (booked time slots (BTS)+ 60 mins grace period).
If proceed to enter, Early Arrival charge will apply.

Late Arrival
Within 2 hours and after (booked time slots (BTS)+ 60 mins grace period).
If proceed to enter, Late Arrival charge will apply.

Vehicle Time Slot Booking (VTSB) expired
After 3 hours of (booked time slots (BTS) + 60 mins grace period + 60 mins Late Arrival).
The booked time slot will be automatically removed and haulier need to re-create a new booking.

e

What are the charges for Vehicle Time Slot Booking (VTSB)?

Charges for Vehicle Time Slot Booking (VTSB) for Foreign Vehicle:

  • Vehicle Time Slot Booking (VTSB) Supplementary charge of $10.00 per laden trailer when a supplementary time slot is booked
  • Vehicle Time Slot Booking (VTSB) Cancellation charge of $4.00 per laden trailer when cancellation of booking is less than one (1) hour before the start of the booked time slot
  • Arrival charge of $4.00 per laden trailer when the haulier arrives one (1) hour before or after the booked time slot and 60 minutes grace period
  • No Show charge of $10.00 per laden trailer when haulier fails to arrive after the expiry of Vehicle Time Slot Booking (VTSB) inclusive of the grace period and one (1) hour late arrival timing

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