The PAS undergoes two scheduled tests per year, with advance notification via JP Port Circulars. However, Security might do some localise testing (low volume) to ensure that the system is working.Read more
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The Port Alarm System is housed near the server room/ in Server room, where an uninterruptible power supply (UPS) and emergency power source (E-source) are in place. In the event of a power outage, these backup systems will activate to ensure continued operation of the sirens.Read more
Alert security personnel in advance if you need assistance Move to a designated safe zone and request help from nearby port staffRead more
Familiarise yourself with alarm sounds and response procedures Participate in annual PAS tests and evacuation drills Follow safety procedures outlined in JP Port CircularsRead more
The PAS (Port Alarm System) in a seaport delivers instant alerts for threats, weather, and important messages, prompting safety evacuations or work stoppages.Read more
What is the role of Sponsor Company Admin (SCA)? Sponsor Company Admin (SCA) is responsible for reviewing and endorsing applications for JP Pass on behalf of the company, including applications submitted by third-party entities like vendors or subcontractors. If any information in the application is incorrect, such as the employer, pass duration, applicant details, purposeRead more
Can I delete my JP Pass account if I still have an active pass? Yes. You can delete your JP Pass account even if you have an active pass. However, deleting your account will result in the cancellation of your active pass, and all fees paid will be forfeited. What will happen to my passRead more
How do I reset my JP Pass account password? To reset your password, click the “I Forgot My Password” link on the login page and follow the instructions. I forgot my user ID. What should I do? Your user ID is the mobile number you used during registration. I changed my handphone number. Can IRead more
Port users are allowed a maximum stay of 18 hours within any 24-hour period, counted from Gate-In to Gate-Out at the vehicle lanes, or turnstiles. If you require a stay beyond 18 hours, please email security@jp.com.sg to request whitelisting, providing your full name, NRIC/FIN/Passport number, and the duration required. Port users who overstay without approvalRead more
The LT Connect Mobile app includes the Unique Shipment Number (USN) and Delivery Shipment Advice (DSA) declaration modules, designed specifically for users to create and manage their declarations for lighterage terminal operations. The USN declaration modules allow users to create, update and cancel USN as required for operations. The DSA declaration modules allow users toRead more
