Transshipment storage is for cargoes that land in Jurong Port on transit to be loaded back to 2nd carrier for the final port of discharge. Under liner term, 14 days (336 hours) Free Storage Period (FSP) is granted. This applies for liner to liner and from liner to non-liner and vice versa. The 14 daysRead more
Blog
Jurong Port is a multi-purpose port with the expertise to handle varying weights and dimensions of general/break bulk cargoes safely and efficiently. These cargoes include but are not limited to steel, metals, machinery, rubber, timber, project cargoes, livestock and paper products. Jurong Port is your single point of contact that integrates all port services forRead more
Local storage is for local import and export cargoes. This type of storage is for cargo that is discharged from vessel or gate-in for shipment. The cargo is placed in transit storage to be either taken out of the port or gate-in awaiting vessel Actual Time of Berthing (ATB). This storage is applicable for vesselRead more
In line with the Smart Nation initiative, transactions will be cashless. Payment for services done at Jurong Port must be made by GIRO. For settlement of fines and fees for Vehicle Entry Permit, Short Term & Long Term Pass and Permit, payment can be made by Cash Card / NETS at Pass Office.Read more
For waiver of charges, the concerned company is to write in to Jurong Port Customer Services (JPCS) via our Enquiry Form Company requesting for waiver is to ensure that supporting documents are provided for verification A follow-up e-mail on the outcome will be sent after the department’s investigation JPCS is also available at +65 6265Read more
To delete the previous record and update new contact details, the company is to submit the customer account – addition/amendment application in JP-Online by following these steps. (1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select Download Application Forms (4) Download “Customer Account – Addition/Amendment”- Save file name as [ “Your Company Name”.pdf] (5)Read more
(1) Login to JP-Online (2) Click ‘More’ (3) Click ‘ e-Account’ (4) Click ‘Invoices’ (5) Click the icon to download PDFRead more
As part of JP’s commitment to sustainability, we have shifted to e-invoicing. E-invoices will be sent to the company’s email address registered with our Finance Department. To update the registered email address, please submit the “Customer Account – Addition / Amendment” e-Form online.Read more
Bills for shipments are generated only after closing of shipments. Invoices will be emailed 2 days after bill date.Read more
Overnight parking of trailers is allowed for the following purposes: Awaiting to receive discharge cargo Standby for escort Cargo brought in for loading Terms & Conditions Overnight parking is from 2359 hours to 0700 hours Port user can submit the overnight parking application in JP-Online. Parking is only allowed for approved application The fee forRead more
