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Blog

What are the requirements to close the Credit Account?

By commercialadmin | | Comments are Closed | 23 July, 2018 | 4

(1) Company to provide letter to Jurong Port Finance Department requesting for the closure of the account. There needs to be an indication for the closure. (2) The Direct Credit Authorisation form to be endorsed by the bank and submit. [This is to credit the security deposit back to the company bank account.] (3) The refund of theRead more

How long does it take for the Credit Account to be ready?

By commercialadmin | | Comments are Closed | 23 July, 2018 | 4

It can be ready within 3 working days from the date of receipt of the application when all required documents are received in order.Read more

How do I apply for a Credit Account to operate at Jurong Port, Penjuru Lighter Terminal and Marina South Wharves?

By commercialadmin | | Comments are Closed | 23 July, 2018 | 4

(1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select Download Application Forms (4) Select New Account- Save file name as [ “Your Company Name”.pdf] (5) Complete (new Credit Account application) page 1 only (6) After completing the form, look for “eForms” on the header tab & click. (7) Select Submission (8) Under “Type ofRead more

Why is my JP-Online Account status inactive?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 4

Change of password is required when a JP-Online Account has been inactive for more than 3 months. At login, the system will prompt to request for new password. Follow the steps below for a new password: (1) At JP-Online login page, click “Forgot your password? Click here” (2) Key in the User ID and either the e-mailRead more

My JP-Online Account is locked. How can I unlock it?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 3

JP-Online Account will be locked upon 3 incorrect password entries. You can follow one of the 3 options below to unlock it.Read more

I forgot my User ID, how do I retrieve it?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 3

Note: *ONLY Data Security Administrator (DSA) can retrieve the IDRead more

I forgot my Password, how do I retrieve it?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 3

(1) At JP-Online login page, click “Forgot your password? Click here” (2) Key in the User ID and either the e-mail or hand phone number (User must ensure that either the e-mail or handphone must be registered in the JP-Online). (3) Indicate the mode of receipt and submit. (4) A temporary password will be sent to login. (5) On loginRead more

How is the E-Account access created?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 3

(1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select Download Application Forms (4) Select “JP-ONLINE Access/ Subscription Amendment” – Save file as [Your company’s name.pdf] (5) Complete the form [Under “EXISTING ACCESS / SUBSCRIPTION” indicate E-Account access] (6) After completing the form, look for “eForms” on the header tab & click. (7) Select Submission (8) Under Type of Application, Select “JP-ONLINE Access/SubscriptionRead more

What is E-Account access?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 2

E-Account access is for company with JP Credit Account, allowing them to view the invoices and statements in the JP-Online. Separate JP-Online access is provided to customer to log in on receiving the e-invoices and for verifying the validity of the invoices.Read more

As the Data Security Administrator (DSA) of the company, am I allowed to delete and add new user?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 2

For companies under the monthly subscription scheme, the DSA is provided with the access to create new users and to delete users. The DSA will also assign the functions and reset the password.Read more

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Jurong Port

Headquartered in Singapore, Jurong Port is a leading international multipurpose port operator handling general, bulk and containerised cargo. Jurong Port began operations in 1965 as a general and bulk cargo port, serving the development needs of Singapore’s Jurong industrial estate. Today, its main gateway terminal in Singapore welcomes more than 15,000 vessels each year from both the region and internationally.

JURONG PORT

  • 37 Jurong Port Road Singapore 619110
  • +65 6265 0666
  • jpcss@jp.com.sg
PENJURU LIGHTER TERMINAL
  • 42G Penjuru Road

    Singapore 609151
  • +65 6413 9614
  • +65 6316 2072
  • jpcss@jp.com.sg
MARINA SOUTH WHARVES
  • 71 Marina Coastal Drive
    Singapore 018946
  • +65 6413 9617
  • +65 6604 9403
  • jpcss@jp.com.sg
OFFSHORE MARINE CENTRE
  • 101 Tuas South Ave 8
    Singapore 637423
  • +65 6660 9057
  • PLHComm@jp.com.sg
JURONG PORT ACADEMY
  • Jurong Port Admin Building
    37 Jurong Port Road
    Singapore 619110
  • jpacademy@jp.com.sg
Copyright © 2017 Jurong Port Pte Ltd. All Rights Reserved
  • Home
  • Why Us
  • Our Expertise
    • Construction Ecosystems
      • Cement Terminal
      • Steel Terminal
    • Anchorage Ecosystem
      • Lighter Terminals
    • Energy Ecosystem
      • Jurong Port
        Tank Terminals
      • Jurong Port
        Universal Terminal
    • Containers
      • Combi Terminal
        MPVs & Containers
    • Other General and Bulk Cargo
      • Project Logistics Hub (& Projects Showcase)
      • Offshore Marine Centre
      • General / Break Bulk
      • Ro/Ro
      • Dry and Liquid Bulk
  • International Presence
    • China
      • Rizhao Port Jurong Terminal (Rizhao)
      • SDIC Jurong Yangpu Port (Hainan)
    • Indonesia
      • Marunda Center Terminal (Jakarta)
  • About Us
    • Overview
    • Awards & Milestones
    • Leadership
    • Business Partnerships
    • Port Layout
    • Environmental, Health & Safety
    • Port Rules & Regulations
    • Whistle Blowing Policies
  • Join Us
    • Job Opportunities
    • Internship and Scholarship
    • JP Academy
  • Contact Us
    • Contacts & Locations
    • Enquiries
  • FAQs
  • News Centre
    • News Releases
    • Corporate Social Responsibility
  • JP Connectivity
  • Pass Application
  • JP Online
  • JEMS
Jurong Port