(1) Company to provide letter to Jurong Port Finance Department requesting for the closure of the account. There needs to be an indication for the closure. (2) The Direct Credit Authorisation form to be endorsed by the bank and submit. [This is to credit the security deposit back to the company bank account.] (3) The refund of theRead more
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It can be ready within 3 working days from the date of receipt of the application when all required documents are received in order.Read more
(1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select Download Application Forms (4) Select New Account- Save file name as [ “Your Company Name”.pdf] (5) Complete (new Credit Account application) page 1 only (6) After completing the form, look for “eForms” on the header tab & click. (7) Select Submission (8) Under “Type ofRead more
Change of password is required when a JP-Online Account has been inactive for more than 3 months. At login, the system will prompt to request for new password. Follow the steps below for a new password: (1) At JP-Online login page, click “Forgot your password? Click here” (2) Key in the User ID and either the e-mailRead more
JP-Online Account will be locked upon 3 incorrect password entries. You can follow one of the 3 options below to unlock it.Read more
Note: *ONLY Data Security Administrator (DSA) can retrieve the IDRead more
(1) At JP-Online login page, click “Forgot your password? Click here” (2) Key in the User ID and either the e-mail or hand phone number (User must ensure that either the e-mail or handphone must be registered in the JP-Online). (3) Indicate the mode of receipt and submit. (4) A temporary password will be sent to login. (5) On loginRead more
(1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select Download Application Forms (4) Select “JP-ONLINE Access/ Subscription Amendment” – Save file as [Your company’s name.pdf] (5) Complete the form [Under “EXISTING ACCESS / SUBSCRIPTION” indicate E-Account access] (6) After completing the form, look for “eForms” on the header tab & click. (7) Select Submission (8) Under Type of Application, Select “JP-ONLINE Access/SubscriptionRead more
E-Account access is for company with JP Credit Account, allowing them to view the invoices and statements in the JP-Online. Separate JP-Online access is provided to customer to log in on receiving the e-invoices and for verifying the validity of the invoices.Read more
For companies under the monthly subscription scheme, the DSA is provided with the access to create new users and to delete users. The DSA will also assign the functions and reset the password.Read more
