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Blog

What are the requirements to close the Credit Account?

By commercialadmin | | Comments are Closed | 23 July, 2018 | 4

Please email a letter (with company letterhead) to our Finance Department at finar@jp.com.sg, requesting the closure of the account with the following information: (1) Company Name (2) JP Credit account number (3) Date of Termination (4) Reason for Closing Credit Account (5) Letter must be fully signed and stamped with the official company stamp (6)Read more

How long does it take for the Credit Account to be ready?

By commercialadmin | | Comments are Closed | 23 July, 2018 | 4

It can take up to 2 weeks or so from the date of receipt of the application if all required documents are received in order.Read more

How do I apply for a Credit Account to operate at Jurong Port and the Lighter Terminals?

By commercialadmin | | Comments are Closed | 23 July, 2018 | 4

(1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select Download Application Forms (4) Select New Account- Save file name as [ “Your Company Name”.pdf] (5) Complete (new Credit Account application) page 1 only (6) After completing the form, look for “eForms” on the header tab & click (7) Select Submission (8) Under “Type ofRead more

What is JP-Online?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 4

JP-Online is Jurong Port’s core portal where functions are made available to operate at the different areas of operation; Conventional Terminal, Cement and Other Bulk Cargo Terminal & Lighter Terminals. JP-Online is also a platform for companies to use the different functions to create documents meant for the operations.Read more

Downloadable General Port Rules & Regulations PDF file

By commercialadmin | | Comments are Closed | 13 June, 2018 | 4

Click here to download Jurong Port’s General Port Rules & Regulations.Read more

How do I access JP-Online?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 4

Use of the JP-Online is based on the type of operation and the terminal. To access JP Online, (1) Go to this URL: https://jponline.com.sg/jpom/ui/login (2) Key in the user ID and password (3) Select ‘Submit’ The function as per the account is displayed on the taskbar. Open the menu and create the desired document.Read more

What are the compatible browsers to access JP-Online?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 4

Best viewed with a minimum resolution of 1366 × 768. Internet Explorer ver 11 & above Microsoft Edge ver 107 and above Mozilla Firefox ver 100.3 & above Google Chrome ver 108 & above Note: If you are unable to access with one browser, please try again with another browser.Read more

What are the schemes available for JP Online application?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 3

Transaction Transaction is defined as, when a user login to JP-Online and click on any of the function (e.g. Berth application) to create a record. This is considered one transaction. Transaction also refers to updating and deletion of created records. Enquiry Enquiry is defined as, when a user login to JP-Online to enquire on anyRead more

What are the fees for opening a JP-Online Account?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 3

Read more

What is the process for JP-Online user application? How do I fill up the forms on JP-Online?

By commercialadmin | | Comments are Closed | 13 June, 2018 | 4

(1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select “JP-Online Access Or Subscription Amendment Form” (4) Select “JP-ONLINE Access / Subscription Amendment” – Save file name as [“Your Company’s name”.pdf] (5) Complete the form (6) Select Submission (7) Under “Type of Application”, select “JP-ONLINE Access / Subscription Amendment” (8) Select Add (9) Attach completedRead more

12
Jurong Port

Headquartered in Singapore, Jurong Port is a leading international multipurpose port operator handling general, bulk and containerised cargo. Jurong Port began operations in 1965 as a general and bulk cargo port, serving the development needs of Singapore’s Jurong industrial estate. Today, its main gateway terminal in Singapore welcomes more than 15,000 vessels each year from both the region and internationally.

JURONG PORT

  • 37 Jurong Port Road Singapore 619110
  • +65 6265 0666
  • Enquiry Form
PENJURU LIGHTER TERMINAL
  • 42G Penjuru Road

    Singapore 609151
  • +65 6413 9614
  • +65 6316 2072
MARINA SOUTH WHARVES
  • 71 Marina Coastal Drive
    Singapore 018946
  • +65 6413 9617
  • +65 6604 9403
OFFSHORE MARINE CENTRE
  • 101 Tuas South Ave 8
    Singapore 637423
  • +65 6660 9057
  • PLHComm@jp.com.sg
JURONG PORT ACADEMY
  • Jurong Port Admin Building
    37 Jurong Port Road
    Singapore 619110
  • jpacademy@jp.com.sg
Copyright © 2025 Jurong Port Pte Ltd. All Rights Reserved. Terms of Use | Privacy Statement
  • Home
  • Why Us
  • Our Expertise
    • Construction Ecosystems
      • RMC Ecosystem
      • Cement Terminal
      • Steel Terminal
    • Lighterage Ecosystem
      • Lighter Terminals
    • Energy Ecosystem
      • Jurong Port
        Tank Terminals
      • Jurong Port
        Universal Terminal
    • Containers
      • Conventional Containers
    • Other General and Bulk Cargo
      • Project Logistics Hub (& Projects Showcase)
      • Offshore Marine Centres
      • General / Break Bulk
      • Ro/Ro
      • Dry and Liquid Bulk
  • International Presence
    • China
      • Rizhao Port Jurong Terminal (Rizhao)
      • SDIC Jurong Yangpu Port (Hainan)
    • Indonesia
      • Marunda Center Terminal (Jakarta)
  • About Us
    • Overview
    • Awards & Milestones
    • Leadership
    • Business Partnerships
    • Port Layout
    • Environmental, Health & Safety
    • Sustainability
    • Port Rules & Regulations
    • Whistle Blowing Policies
  • Join Us
    • Job Opportunities
    • Internship and Scholarship
    • JP Academy
  • Contact Us
    • Contacts & Locations
    • Enquiries
  • FAQs
  • News Centre
    • Press Releases
    • Feature Stories
    • Port Circulars
    • Corporate Social Responsibility
  • JP Connectivity
  • Pass Application
  • JP Online
  • JEMS
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