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JP-Online Account will be locked upon 3 incorrect password entries. You can follow one of the 3 options below to unlock it. Option A Kindly wait for 30 minutes before re-trying. Option B Kindly approach your Data Security Administrator (DSA) to unlock the account. Option C (1) At JP-Online login page, click “Forgot your password?”Read more

Note: ONLY Data Security Administrator (DSA) can retrieve the ID. (1) Login to https://jponline.com.sg/jpom/ui/login (2) Select “Admin System” (3) Select “User Maintenance” (4) Obtain the required information as requested by systemRead more

(1) At JP-Online login page, click “Forgot your password?” (2) Key in the User ID and either the email or handphone number (User must ensure the email/ handphone must be pre-registered in the JP-Online) (3) Indicate the mode of reset and submit (4) A temporary password will be sent via selected mode (5) Log inRead more

(1) Go to https://jponline.com.sg/jpom/ui/login (2) Look for eForms (3) Select Download Application Forms (4) Select “JP-ONLINE Access/ Subscription Amendment” – Save file as [Your company’s name.pdf] (5) Complete the form [Under “EXISTING ACCESS / SUBSCRIPTION” indicate E-Account access] (6) After completing the form, look for “Submission” (7) Select Submission (8) Under Type of Application, SelectRead more

E-Account access is for companies with JP Credit Account, allowing them to view the invoices and statements in the JP-Online. Separate JP-Online access is provided to customers to log in to receive e-invoices and verify the validity of the invoices.Read more

Note: ONLY Data Security Administrator (DSA) can retrieve the ID. (1) Login to https://jponline.com.sg/jpom/ui/login (2) Select “Admin System” (3) Select “User Maintenance” (4) Obtain the required information as requested by systemRead more

Access to DSA is given only by JP IT Department. The access is assigned on receipt of the endorsed acknowledgement. For other users of the same company, under the monthly subscription scheme, the DSA is given the access right to grant the required functions.Read more

Note: Functions are made available based on the business type. When a Credit Account is created, it is related to the business type as indicated in the credit application and JP-Online functions are assigned accordingly. Following are the available functions:Read more

Various functions are made available based on different category of users. GB Shipping Line Berth Application Manifest/TLI/Electronic Delivery Order Booking Reference for General cargo/Container Electronic Shipping Note (if required) Haulier Create Delivery Note for Mode of Transport Create Electronic Shipping Note for general cargo/containers Create Unloading Advice for Mode of Transport Submit Import/Export Pre-gate SubmitRead more

This is based on the type of credit account opened. Following functions are available on JP-Online: Admin system: For Data Security Administrator (DSA) to view the users registered for the company, assign access, create new users and reset password Vessel: For the submission of berth application and to view vessel schedule DG Cargo: For the submission ofRead more