(1) Tap JP Pass on the smartcard reader. (2) Place hand into smartcard reader for biometric scanning. (3) Upon successful verification, enter and exit the gate through the turnstile.Read more
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To request access for Bulk Application, please write to passoffice@jp.com.sg and provide the email address of the Sponsor Company Administrator (SCA) who requires the access.Read more
Bulk application refers to a process where a Sponsor Company’s administrator can submit pass applications on behalf of multiple employees simultaneously, provided all applications share the same purpose of entry, occupation code, and pass duration. Please note that unlike the individual application process, bulk applications do not include a platform for individual applicants to directlyRead more
We do not handle expedited or urgent requests. As pass approval takes about 7 days, please ensure you submit your application or renewal at least 7 days before your scheduled visit to allow enough time for processing .Read more
Applications and renewals for the JP Pass can be done up to 60 days in advance. The application form must be pre-filled and submitted online.Read more
The JP Pass is applicable for both Jurong Port (JP) Credit account holders and non-JP credit account holders, as long as they are sponsored by a JP credit account holder. Individuals and companies must have a registered employer name in JP before they can apply for the JP Pass; those without a registered employer mustRead more
Successful applications will be routed to the Pass Office for approval after the pass applicant has completed watching the safety video, received endorsement from the sponsor company and made payment for the pass fee. Once approved, the pass must be collected within 30 days from date of approval.Read more
Applicants are reminded to select the JP Pass duration carefully during the application process, ensuring it does not exceed the earliest expiry date of their Work Permit/S Pass/Employment Pass, Passport, Contractor Permit (CP), or Safety Orientation Course (SOC)/Safety Refresher Course (SRC) certification. Any excess fees paid due to incorrect duration selection will not be refunded.Read more
All port users are required to have a valid port pass to enter the port. The JP Pass offers flexible, duration-based access, with validity ranging from 1 day to 3 years, customised to users’ work assignments. Fees are applicable based on the duration of the pass, as outlined below: Duration Pass Fee Every 7 daysRead more
JP Pass collection, fine payment, Vehicle Entry Pass (VEP) and Season Parking application can be done over the counter. The collection hours for JP Pass and fine payment, as well as the application hours for VEP and Season Parking, are as follows: JP Pass Collection, Fine & Vehicle Entry Pass (VEP) Season Parking 24 hoursRead more
