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NEWS CENTRE

Why am I unable to create a DN or UA in Cargo SST?

    Home ufaqs Why am I unable to create a DN or UA in Cargo SST?

    Why am I unable to create a DN or UA in Cargo SST?

    E

    Why am I unable to create a DN or UA in Cargo SST?

    Possible reasons include:

    1. No valid JP Pass.
    2. SST access has not been activated for your pass.
    3. Your user access has not been updated by the Pass Office.
    4. You are not the Authorised Delivery Party (ADP).

    Jurong Port

    Headquartered in Singapore, Jurong Port is a leading international multipurpose port operator handling general, bulk and containerised cargo. Jurong Port began operations in 1965 as a general and bulk cargo port, serving the development needs of Singapore’s Jurong industrial estate. Today, its main gateway terminal in Singapore welcomes more than 15,000 vessels each year from both the region and internationally.

    JURONG PORT

    • 37 Jurong Port Road Singapore 619110
    • +65 6265 0666
    • Enquiry Form
    PENJURU LIGHTER TERMINAL
    • 42G Penjuru Road

      Singapore 609151
    • +65 6413 9614
    • +65 6316 2072
    MARINA SOUTH WHARVES
    • 71 Marina Coastal Drive
      Singapore 018946
    • +65 6413 9617
    • +65 6604 9403
    OFFSHORE MARINE CENTRE
    • 101 Tuas South Ave 8
      Singapore 637423
    • +65 6660 9057
    • [email protected]
    JURONG PORT ACADEMY
    • Jurong Port Admin Building
      37 Jurong Port Road
      Singapore 619110
    • [email protected]
    Copyright © 2025 Jurong Port Pte Ltd. All Rights Reserved. Terms of Use | Privacy Statement
    • Home
    • Why Us
    • Our Expertise
      • Construction Ecosystems
        • RMC Ecosystem
        • Cement Terminal
        • Steel Terminal
      • Lighterage Ecosystem
        • Lighter Terminals
      • Energy Ecosystem
        • Jurong Port
          Tank Terminals
        • Jurong Port
          Universal Terminal
      • Containers
        • Conventional Containers
      • Other General and Bulk Cargo
        • Project Logistics Hub (& Projects Showcase)
        • Offshore Marine Centres
        • General / Break Bulk
        • Ro/Ro
        • Dry and Liquid Bulk
    • International Presence
      • China
        • Rizhao Port Jurong Terminal (Rizhao)
      • Indonesia
        • Marunda Center Terminal (Jakarta)
    • About Us
      • Overview
      • Awards & Milestones
      • Leadership
      • Business Partnerships
      • JP Schedule of Rates
      • Port Layout
      • Environmental, Health & Safety
      • Sustainability
      • Port Rules & Regulations
      • Whistle Blowing Policies
    • Join Us
      • Job Opportunities
      • Internship and Scholarship
    • Contact Us
      • Contacts & Locations
      • Enquiries
    • FAQs
    • News Centre
      • Press Releases
      • Feature Stories
      • Port Circulars
      • Corporate Social Responsibility
    • JP Connectivity
    • JP e-Services
      • Pass Application
      • JP-Online
      • Cargo Self-Service Terminal
    • Tender/RFx
    Jurong Port