Can I delete my JP Pass account if I still have an active pass?
Yes. You can delete your JP Pass account even if you have an active pass. However, deleting your account will result in the cancellation of your active pass, and all fees paid will be forfeited.
What will happen to my pass after my JP Pass account is deleted?
Any active pass associated with the account will be cancelled, and all fees paid will be forfeited.
How do I delete my JP Pass account?
To delete your JP Pass account, go to the “Settings” and select “Permanently Delete My Account.” On the “Permanently Delete My Account” page, enter the required information and select “Delete My Account.”
How long will it take for my JP Pass account to be deleted?
Your JP Pass account will be deleted immediately upon submission of the deletion request.
Can I cancel my request to delete my JP Pass account?
No. Once the deletion request has been submitted, it cannot be cancelled or reversed.
Can I use the same mobile number after deleting my JP Pass account if I decide to create a new one?
Yes. You can use the same mobile number to create a new JP Pass account if you decide to register again.
