JP Pass collection, fine payment, Vehicle Entry Pass (VEP) and Season Parking application can be done over the counter. The collection hours for JP Pass and fine payment, as well as the application hours for VEP and Season Parking, are as follows:
| JP Pass Collection, Fine & Vehicle Entry Pass (VEP) | Season Parking | |
| 24 hours daily | Monday to Friday | 8.30 AM to 5.30 PM (last queue number by 5.00 PM) |
| Saturday/Sunday/Public Holiday | Not Available | |
| Pass Office operates on 24-hour basis | ||
Application of Jurong Port pass is now available via the web and mobile applications. We are not accepting any hard copy applications with effect from 01 Aug 2025, otherwise required.
To apply for JP Pass, please visit https://jponline.com.sg/jppass/ui/home or use the mobile app to create an account.
