For any requests to deliver luggage to crew members on vessels berthed at Jurong Port, you are required to submit a formal request to the Jurong Port Security Department (JPSD) for approval beforehand. Please send any future requests to security@jp.com.sg with the following details: Vessel name Crew information Delivery date/time Details of the delivery personnelRead more
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No person other than the driver can be in the vehicle when the vehicle is entering/exiting via JPMG vehicular lanes. All other persons are to bring along all their belongings and alight and enter/exit via Turnstile-In/Turnstile-Out.Read more
All personnel entering and exiting the port must undergo pass and bag checks. No prohibited or contraband items are allowed. If caught in possession of such items, it will result in a fine, and the case will be escalated to the relevant authorities.Read more
For NOI fines, please send in your queries to Jurong Port Customer Services (JPCS) via our Enquiries FormRead more
Overnight parking of trailers is allowed for the following purposes: Awaiting to receive discharge cargo Standby for escort Cargo brought in for loading Terms & Conditions Overnight parking is from 2300 hours to 0700 hours Port user can submit the overnight parking application in JP-Online. Parking is only allowed for approved application The fee forRead more
Trailers with general cargo will need to provide the Authorised Slip Number (ASN) and Vehicle Time Slot Booking (VTSB) For vehicles with cargo, documents must be shown to the Gates and Documentation team at the main gate for identification/verification before being allowed entry For rejected access, security personnel will intervene to handle the exceptionRead more
A valid pass is required for all personnel entering the port. Government-issued Photo ID and necessary supporting documents (e.g.: delivery order/invoice, collection note, custom permit & ESN, sponsor letter from Jurong Port account holder, relevant licence or training certification) must be submitted during pass application process. Prior to entry, personnel must have their pass scannedRead more
The entry and exit of ship crews are managed by the Immigration & Checkpoints Authority (ICA). The vessel owner’s agent must submit the crew list to the ICA through their online platform prior to entry or exit. All crew must disembark from the vehicle before Jurong Port Main gate with their belongings and proceed toRead more
A fire watchman is required to be on standby throughout the entire period of operation. The fire watchman is to be appointed by the contractor. The charges for the appointment of the fire watchman will be borne by the contractor.Read more
