Can I delete my JP Pass account if I still have an active pass?
Yes, you can delete your JP Pass account even if you have an active pass.
How do I delete my JP Pass account?
To delete your JP Pass account, go to the “Settings” section and click on “Permanently Delete My Account.” On the “Permanently Delete My Account” page, enter the required information and click “Delete My Account“.
How long will it take before my JP Pass account is deleted?
Your JP Pass account will be deleted immediately upon request.
Can I cancel my request to delete my JP Pass account?
No, once the deletion request is submitted, it cannot be cancelled.
What will happen to my pass after my JP Pass is deleted?
The active pass will be cancelled, and all fees paid will be forfeited.
Can I use the same handphone number after deleting my JP Pass account if I decide to create a new one?
Yes, you can use the same handphone number to create a new account if you decide to re-register.
