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Blog

Who do I contact if I have further questions?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

Please contact finar@jp.com.sg.Read more

Is the minimum security deposit of S$1,000 negotiable?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

The minimum security deposit remains at S$1,000.Read more

How will the reduction in my security deposit be handled?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

For cash security deposits, JP will progressively review the required security deposit taking into account the latest preceding 12 months of transactions. Where the cash security deposit held exceeds the revised requirement, the excess will be refunded. Where there is no excess available for refund, or where a top-up is required, JP will notify theRead more

Do I need to do anything now?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

No action is required until you receive your individual notification. Please do not submit refund or adjustment requests before notification is issued.Read more

When will I be notified if I qualify?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

Qualifying port users will receive an individual notification within three (3) months from the date of the circular.Read more

What counts as a “consistent good payment record”?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

This refers to timely GIRO payments over the preceding 12 months, based on JP’s payment records.Read more

I am not on GIRO. Can I still qualify?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

The revision applies to port users on GIRO arrangement. If you are not currently on GIRO, we encourage you to set this up so that the 12-month payment record can begin accruing. Please contact finar@jp.com.sg for assistance.Read more

I am on GIRO but have not completed 12 months of payment. Do I qualify?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

You will qualify once you have completed 12 consecutive months of consistent good GIRO payment.Read more

What is the revised security deposit amount?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

Qualifying port users will receive approximately 25% reduction in their required security deposit. The minimum security deposit remains at S$1,000 regardless of the reduction.Read more

Who qualifies for the security deposit reduction?

By commercialadmin | | Comments are Closed | 22 September, 2026 | 0

Port users who make payment via GIRO arrangement and have maintained a consistent good payment record for at least 12 consecutive months qualify for the revised security deposit.Read more

12
Jurong Port

Headquartered in Singapore, Jurong Port is a leading international multipurpose port operator handling general, bulk and containerised cargo. Jurong Port began operations in 1965 as a general and bulk cargo port, serving the development needs of Singapore’s Jurong industrial estate. Today, its main gateway terminal in Singapore welcomes more than 15,000 vessels each year from both the region and internationally.

JURONG PORT

  • 37 Jurong Port Road Singapore 619110
  • +65 6265 0666
  • Enquiry Form
PENJURU LIGHTER TERMINAL
  • 42G Penjuru Road

    Singapore 609151
  • +65 6413 9614
  • +65 6316 2072
MARINA SOUTH WHARVES
  • 71 Marina Coastal Drive
    Singapore 018946
  • +65 6413 9617
  • +65 6604 9403
OFFSHORE MARINE CENTRE
  • 101 Tuas South Ave 8
    Singapore 637423
  • +65 6660 9057
  • PLHComm@jp.com.sg
JURONG PORT ACADEMY
  • Jurong Port Admin Building
    37 Jurong Port Road
    Singapore 619110
  • jpacademy@jp.com.sg
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  • Home
  • Why Us
  • Our Expertise
    • Construction Ecosystems
      • RMC Ecosystem
      • Cement Terminal
      • Steel Terminal
    • Lighterage Ecosystem
      • Lighter Terminals
    • Energy Ecosystem
      • Jurong Port
        Tank Terminals
      • Jurong Port
        Universal Terminal
    • Containers
      • Conventional Containers
    • Other General and Bulk Cargo
      • Project Logistics Hub (& Projects Showcase)
      • Offshore Marine Centres
      • General / Break Bulk
      • Ro/Ro
      • Dry and Liquid Bulk
  • International Presence
    • China
      • Rizhao Port Jurong Terminal (Rizhao)
    • Indonesia
      • Marunda Center Terminal (Jakarta)
  • About Us
    • Overview
    • Awards & Milestones
    • Leadership
    • Business Partnerships
    • JP Schedule of Rates
    • Port Layout
    • Environmental, Health & Safety
    • Sustainability
    • Port Rules & Regulations
    • Whistle Blowing Policies
  • Join Us
    • Job Opportunities
    • Internship and Scholarship
  • Contact Us
    • Contacts & Locations
    • Enquiries
  • FAQs
  • News Centre
    • Press Releases
    • Feature Stories
    • Port Circulars
    • Corporate Social Responsibility
  • JP Connectivity
  • Pass Application
  • JP Online
  • Tender/RFx
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