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You will need to click on ‘Remove Account from Device’ to deregister your JP-Online account and reregister it again to set a new 6-digit PIN code.  Read more

You will need to click on ‘Forgot your password?’ in the JP Authenticator app to be directed to https://jponline.com.sg/jpom/ui/login to request for a new password.Read more

You will need to check with your company’s Data Security Administrator (DSA) to retrieve your JP-Online User ID by logging in to https://jponline.com.sg/jpom/ui/login (Admin System > User Maintenance).Read more